What are the responsibilities and job description for the Assistant General Manager position at Eureka Restaurant Group?
A growing and well-regarded hospitality group is seeking a dynamic Assistant General Manager (AGM) to support daily operations and lead front-of-house teams in delivering exceptional guest experiences.
WHAT WE OFFER
- Competitive Salary (79-88k according to experience).
- Weekly Pay
- Quarterly Bonus Incentive Program
- High-Energy Work Environment
- Professional Development & Leadership Training
- Medical, Dental & Vision Benefits (Full-Time)
- Employee Assistance Program (mental health, counseling, community resources)
POSITION SUMMARY
The Assistant General Manager is a key operational leader responsible for supporting the General Manager in all aspects of restaurant performance, including team leadership, guest satisfaction, and business execution. This is a full-time exempt position reporting directly to the General Manager and working closely with corporate and regional leadership.
KEY RESPONSIBILITIES
Leadership & Culture
- Lead by example and uphold company values in daily operations
- Motivate, train, and develop team members
- Foster a positive and inclusive team culture
Operational Excellence
- Oversee day-to-day FOH operations with attention to detail and guest satisfaction
- Support scheduling, inventory, ordering, and cost control initiatives
- Ensure execution of all company procedures, health/safety guidelines, and service standards
Guest Experience
- Interact with guests and resolve issues professionally and promptly
- Ensure ambiance, cleanliness, and service quality reflect brand standards
- Promote community engagement and represent the company with integrity
Administrative Duties
- Support financial reporting, payroll accuracy, and inventory processes
- Participate in hiring, onboarding, and performance coaching
- Lead or assist in event coordination, bar program execution, and local marketing efforts
QUALIFICATIONS
- Minimum 2 years of experience in a high-volume restaurant leadership role
- Strong leadership presence and people management skills
- Proven ability to manage costs, drive sales, and support team performance
- Certified Food Manager and TIPS Certified (or willing to obtain)
- Availability to work nights, weekends, and holidays
- Must be at least 21 years old
PHYSICAL & TRAVEL REQUIREMENTS
This position requires extended standing, lifting up to 50 lbs, and working in a fast-paced, physically demanding environment. Occasional travel and off-site training may be required, sometimes with limited notice.