What are the responsibilities and job description for the Public Area Attendant position at Eureka Casino Resort?
The Public Area Attendant is responsible for creating a fun, friendly and professional environment for our guests while maintaining high standards of cleanliness, sanitation, and beautification of the Casino, in accordance with our Company Core Values and Departmental SOPs (Standard Operating Procedures).
Day Shift - varied, Sunday - Saturday.
Male Applicant, as they will be attending to the male restrooms.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
The Essential Duties and Responsibilities outlined below will be taught and demonstrated during the Public Area Attendant Training process.
- Public Areas that require cleanliness, sanitation, stocking (when applicable) and beautification include but are not limited to: Casino, Sports Book, Eureka Ballroom, Restaurants and Bars, Employee Dining Room, Administrative Offices, and all Public and Employee Restrooms.
- Reports directly to the Lead Public Area Attendant.
- Responsible for vacuuming and mopping floors in a safe manner utilizing caution signs.
- Empty and clean ash trays and remove empty or soiled drink glasses, as needed.
- Cleaning windows, mirrors, glass surfaces and walls as needed.
- Collection and disposal of trash and wiping down trash collection containers as needed.
- Cleaning, organizing, and stocking all supply closets.
- Removing any boxes or trash in walking areas in a timely manner.
- Cleaning gaming machines around guests unobtrusively and politely.
- Follow the Departmental SOPs when using protective safety equipment such as; wearing gloves, masks and safety goggles when using cleaning chemicals.
- Follow the Departmental SOPs for OSHA’s (Occupational Safety and Health Administration) SDS (Safety Data Sheets) instructions when using cleaning chemicals.
- Properly maintain all supplies, tools and equipment and report to the Public Areas Supervisor when supplies are out of stock or tools and equipment need repair or replacement.
- Responding to Security “Clean Up” radio calls and cleaning the related area immediately.
- Reporting any safety hazards to the Public Areas Supervisor or Manager, if there is no Public Areas Supervisor or Manager then report the safety hazard to security.
- Follow up with the Public Areas Supervisor or Manager to ensure the hazard has been remedied.
- Reporting suspicious activity to Security and Public Areas Supervisor or Manager.
- Is courteous and helpful to guests with questions or asking for directions.
- Follow all Company Policies and Departmental SOPs.
- Maintain a positive and professional demeanor during interactions with guests and co-workers.
- All other duties as assigned.
EDUCATION and/or EXPERIENCE :
· High School Diploma or equivalent preferred.
· Minimum of six months experience as a casino porter or similar work experience preferred.
AGE REQUIREMENT
· 21 years of age or above
· Non-gaming position
LANGUAGE SKILLS :
· Fluency in English preferred.
· The ability to comprehend and follow verbal and written instructions in English preferred.
TRAINING:
Ability to attend on property training courses such as:
· Blood Borne Pathogens
· Chemical Hazard Awareness
PHYSICAL DEMANDS :
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.
· Lift and/or carry items up to 50 pounds.
· While performing the duties of this job, the employee is regularly required to walk, talk, see and hear.
· The employee is also required to reach with hands and arms, sit, kneel, stand, bend, stoop, twist, possess and at times climb and balance on ladders.
· Also use hand-eye coordination to inspect, handle objects, tools or controls, pushing or pulling.
· More specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.