What are the responsibilities and job description for the Regional Manager position at Ethos Health Group LLC?
About Ethos Health Group
At Ethos Health Group, we specialize in the care and rehabilitation of individuals with traumatic brain injuries. Our mission is to deliver exceptional patient care while cultivating a culture of compassion, accountability, and growth for our team members. As a fast-growing company, we’re looking for a hands-on, servant-hearted Regional Manager who leads by example and is passionate about empowering teams and improving patient outcomes.
About the Role
The Regional Manager provides strategic leadership and operational oversight across multiple clinic locations. This individual will be deeply involved in the day-to-day success of each office—working alongside teams to ensure exceptional patient experiences, operational excellence, and a thriving workplace culture that reflects Ethos’ values.
This position requires frequent travel (approximately 75%) throughout the region. The ideal candidate is flexible, organized, and thrives in a dynamic environment where leadership means rolling up your sleeves and working alongside your team.
Key Responsibilities
Leadership & Team Development
Lead, mentor, and develop Office Managers and staff to perform at their best.
Model servant leadership—supporting teams in removing barriers, solving problems, and growing in their roles.
Foster a positive, collaborative, and mission-driven workplace culture.
Coordinate staffing, time-off schedules, and cross-location coverage.
Conduct regular meetings to review performance, share best practices, and strengthen alignment across offices.
Operational Excellence & Compliance
Conduct routine office visits to ensure policies, procedures, and compliance standards are consistently met.
Perform regular audits (Trackstat, Trello, Care Credit, Patient Charts, etc.) to monitor quality and operational integrity.
Ensure all locations meet regulatory and accreditation standards.
Partner with office teams to continuously improve efficiency and patient satisfaction.
Strategic Growth & Performance
Analyze performance data to identify opportunities for improvement and growth.
Collaborate with executive leadership to implement strategic initiatives that enhance care delivery and business outcomes.
Promote accountability and operational consistency across all offices.
Qualifications
Education:
Our preferred applicant will have a Bachelor’s degree in Business, Healthcare Administration, or a related field.
Advanced degree preferred.
Experience:
Minimum of 7 years in healthcare operations, with at least 5 years in a leadership role overseeing multi-site or regional operations.
Proven ability to lead through influence, foster teamwork, and drive operational success.
Strong organizational, communication, and problem-solving skills.
Demonstrated commitment to patient-centered care and continuous improvement.
Why Join Ethos Health Group?
At Ethos, leadership means service. You’ll be part of a company that values humility, integrity, and teamwork—and you’ll play a key role in shaping the next chapter of our growth.
If you’re a hands-on leader who believes in empowering others, driving excellence, and making a difference every day, we want to meet you.