What are the responsibilities and job description for the General Manager - Restaurant position at ERC Hospitality?
Restaurant Operating Partner (General Manager)
Freddy’s Frozen Custard & Steakburgers - ERC Hospitality
Freddy’s is one of the fastest-growing restaurant brands in the U.S., known for our cooked-to-order steakburgers, crispy fries, and famous frozen custard. But what really sets us apart is our people and our culture.
We’re not just hiring a General Manager—we’re looking for a Restaurant Operating Partner. This position needs an ownership mindset, where you run your restaurant like it’s your own business.
What You’ll Do
- Lead all day-to-day restaurant operations
- Build, coach, and develop high-performing teams
- Drive sales, profitability, and guest satisfaction
- Hire, train, and retain top talent
- Maintain Freddy’s standards for quality, hospitality, and cleanliness
- Manage scheduling, inventory, and financial performance
- Ensure food safety, compliance, and team accountability
What We’re Looking For
- 1 year of leadership experience (restaurant experience preferred)
- Strong leadership, communication, and team-building skills
- High energy, hands-on mindset, and attention to detail
- Ability to multitask and lead in a fast-paced environment
- Must be available to work a variety of shifts including one closing shift a week
- Able to stand for long periods and lift up to 50 lbs
- Must pass a background check and ERC/Freddy's Management Training Program
- Must be able to pass and maintain ANSI Manager Certification
- Must be 18 years of age or older
What We Offer
- Competitive pay with discretionary bonus opportunities
- 100% company paid medical, dental, vision and AD&D insurance premiums
- 401k with employer match (after 1 year of service)
- 48 hours of sick time (may vary based on state requirements)
- 80 hours of vacation time (120 hours after 5 years of service)
- Company-paid holidays (2 annually)
- Bi-annual reviews with merit increases
- Free meals on workdays and additional employee discounts
- Potential travel and on-going training/development opportunities
This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
If you’re ready to lead a team, grow your career, and take ownership of your restaurant—this is the opportunity for you!
Learn more about our brand and organization:
https://www.freddys.com/about
https://erchospitality.com/
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Application Question(s):
- Are you 18 years of age or older?
Experience:
- Restaurant management: 2 years (Preferred)
Ability to Commute:
- Birmingham, AL 35242 (Preferred)
Work Location: In person
Salary : $55,000