What are the responsibilities and job description for the Client Engagement Professional position at Epsilon and Careers?
Overview
How You'll Make an Impact
As a Professional, you'll collaborate with the Portfolio Lead to coordinate the delivery of our products and services for clients in the consumer packaged goods sector! You will work across various functional teams-Product, Strategy, Analytics, Data Partnerships, and Delivery-to support Epsilon's PeopleCloud MarTech, AdTech, and Data Solutions for large enterprise clients. You'll play a meaningful role in ensuring successful project engagements and driving business growth by facilitating communication among clients, project teams, and other stakeholders. Working within a large, multicultural, and geographically diverse organization, you'll collaborate with internal teams to maintain service quality throughout and after engagements. As you develop expertise in Epsilon PeopleCloud solutions and services, you'll contribute to knowledge sharing and the dissemination of lessons learned within the organization.
What You'll Achieve
Who You Are
Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.
Base Salary: $64,000 - $96,000
Actual compensation within the range will be dependent upon, but not limited to the individual's skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.
The application deadline for this job posting is XX/XX/XXXX .
Additional Information
When You Join Us, We'll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400 billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Our pillars aren't just words. They're how we show up every day.
Our values guide us to create value for our clients, our people and consumers.
These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.
Because You Matter
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
Epsilon benefits are subject to eligibility requirements and other terms.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
#LI-NK1
How You'll Make an Impact
As a Professional, you'll collaborate with the Portfolio Lead to coordinate the delivery of our products and services for clients in the consumer packaged goods sector! You will work across various functional teams-Product, Strategy, Analytics, Data Partnerships, and Delivery-to support Epsilon's PeopleCloud MarTech, AdTech, and Data Solutions for large enterprise clients. You'll play a meaningful role in ensuring successful project engagements and driving business growth by facilitating communication among clients, project teams, and other stakeholders. Working within a large, multicultural, and geographically diverse organization, you'll collaborate with internal teams to maintain service quality throughout and after engagements. As you develop expertise in Epsilon PeopleCloud solutions and services, you'll contribute to knowledge sharing and the dissemination of lessons learned within the organization.
What You'll Achieve
- Establish client relationships and ensure client happiness with contracted Epsilon products and services
- Help to orchestrate across delivery teams to deliver a single product or service for clients with ability to translate and adjust expectations between internal and external teams, and manage overall client margin to original contract
- Drive collaboration internally with sales, client services, and delivery organizations throughout the client lifecycle, as a vocal leader of the Client engagement
- Assist in leading a matrixed, cross functional team; and provide timely performance feedback
- Raise issues and risks for resolution within the cross functional team
Who You Are
-
What you'll bring with you:
- Bachelor's degree or equivalent qualification
- 2 years of industry specific experience
- Program and project management experience
- 1 years of experience in a client facing role
- Martech or Adtech experience
- Financial skill
- Strong Microsoft Word, Excel and PowerPoint skills
-
Why you might stand out from other talent:
- You enjoy working with both clients and delivery teams, connecting the dots and managing expectations internally as well as from outside sources.
- You work collaboratively to build positive relationships
- You thrive in a client-facing role, working with clients, addressing their concerns and being their point of contact
- You approach solving sophisticated problems and issues with a practical and outcome focused approach
- You have expertise and knowledge across the full ecosystem of MarTech and AdTech
- In addition to base salary, this role may be bonus or incentive compensation eligible. Actual compensation within the range will be dependent upon, but not limited to the individual's skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.
Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.
Base Salary: $64,000 - $96,000
Actual compensation within the range will be dependent upon, but not limited to the individual's skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.
The application deadline for this job posting is XX/XX/XXXX .
Additional Information
When You Join Us, We'll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400 billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Our pillars aren't just words. They're how we show up every day.
- People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
- Collaboration: We work together, support one another, and collectively achieve goals.
- Growth: There are endless opportunities for growth through learning, development and career advancement.
- Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
- Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.
Our values guide us to create value for our clients, our people and consumers.
- Act with integrity
- Work together to win together
- Innovate with purpose
- Respect all voices
- Empower with accountability
These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.
Because You Matter
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
- Time to Recharge: Flexible time off (FTO), 15 paid holidays
- Time to Recover: Paid sick time
- Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
- Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
Epsilon benefits are subject to eligibility requirements and other terms.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
#LI-NK1
Salary : $64,000 - $96,000