What are the responsibilities and job description for the Front of House Team Member (F&B Cashier) position at Epperson Club?
MetroLagoons is hiring for the 2026 Spring and Summer Seasons!
Looking for a schedule that fits your life? We've got openings across all shifts: mornings, afternoons, evenings, weekdays and weekends! Choose a schedule that works for you at the Best Lagoons in the United States!
JOB SUMMARY:
Front of House staff provide efficient service to all guests. They are responsible for taking orders, expediting & delivering food to guests, and maintaining the cleanliness of the restaurant or food truck.
As front of house staff, you should be outgoing, personable, and adept at stress management. FOH staff members will interact daily with guests or customers, handle customer concerns, focusing on customer care and satisfaction.
RESPONSIBILITIES INCLUDE:
- Collaborate with the kitchen staff for prompt and correct delivery of orders
- Transport food orders from the kitchen to each pertinent location
- Set up and maintain special event setups
- Maintain cleanliness and organization of kitchen
- Assist with stocking areas as needed
- Assist in meeting the needs of our guests by providing efficient and friendly service
- Use a walkie-talkie radio to communicate with other team members and leadership
- Work with management to resolve guest questions and concerns as they arise
- Wear and maintain the company uniform
- Other duties as assigned
QUALIFICATIONS:
- HS diploma or equivalent preferred
- Energetic , enthusiastic, and reliable personality
- Excellent communications skills
- Professional manner, discretion, and appearance
- Must be available to work mornings, nights, holidays, and weekends (flexible schedules hours will vary)
- Ability to remain composed, particularly during stressful or uncomfortable circumstances
- Ability to work outside in all-weather elements
- Ability to work in a food truck which may be cramped, in close quarters with other team members, and have exposure to high temperature heat indoors
- Ability to lift up to 50 pounds
You must be able to work indoors in a high-temperature environment while standing for extended periods of time.
This position is located inside a food truck where temperatures and humidity can be extreme. In addition, you will be exposed to heat, cold, rain, etc. outside the truck while still on property.
BENEFITS:
Employee Discount Program, including Lagoon entry, F&B/Merchandise discounts, and more!
E.O.E. MetroLagoons does not discriminate on the basis of age, gender, race, nationality, religion, sexual orientation, or any other class protected by law.