Inventory Control Analyst

As an Inventory Control Analyst, you will be responsible for developing and maintaining a variety of inventory reports, including inventory aging, monthly trend analysis, discrepancy tracking, and obsolete inventory reviews. This role requires close collaboration with cross-functional teams such as Invoicing, Purchasing, Accounting, and Warehouse Operations to ensure inventory accuracy and process efficiency.

YOUR IMPACT

The essential functions of this position include:

• Work directly with Manager, Upper Management, department heads and outside vendors to identify and resolve issues of concern.
• Ensure inventory is balanced across multiple systems by managing exception reporting on a daily, weekly, and monthly basis.
• Monitor Warehouse daily inventory cycles, cycle counts and reconciliations of accounts.
• Be vigilant in maintaining the WMS and act as a WMS superuser.
• Collaborate with the Sales, Purchasing, and Warehouse team on the resolution of customer issues.
• Process customer and warehouse freight claims.
• Prioritize workload accordingly as received through email alias and other platforms.
• Monitor warehouse facilities to evaluate inventory transactions such as receiving, storage, shipping, and inventory integrity.
• Coordinate material returns with Warehouse to vendors
• Look for inefficiencies for reporting Excess/Obsolete (E/O) inventory; Implement changes as approved by senior level employees or management
• Supervise the compliance audits of the controls and SOPs of the movement of goods inter-department and ensure that this is tracked and recorded systematically
• Work with Warehouse Expeditor on inventory transfers and discrepancies.
• Assure inventory and restock compliance with corporate warehouse policies, procedures, and programs.
• Perform root cause analysis for exceptions/discrepancies and provide corrective action.
• Assist ICS (Inventory Control Supervisor) and ICM (Inventory Control Manager) in gathering information for internal and external auditor for auditing of the Returns and Inventory procedures.
• Maintain the RMA and Remarketing inventories - working with Sales and Purchasing to resell product.
• Communicate directly with vendors on credit status, accuracy, and resolution.
• Create new PO's and SO's to allow the Invoicing department to bill customers.
• Perform visual validation of returned merchandise and report any discrepancies
• Manage the return to vendor process. Includes item documentation, tracking, adjusting/disposal.
• Edit customer orders and PO's upon request from Sales and Purchasing departments.
• Ensures accountability of inventory through transaction documentation, process and procedure verification and system review
• Manage special project assignments and additional responsibilities as needed.
• On-site attendance is required.

QUALIFICATIONS

• Minimum of 2 years of customer service experience, with a strong focus on research and analysis
• Prior experience in the IT industry is a plus
• Excellent communication skills, both verbal and written, including professional phone etiquette
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
• Strong team collaboration skills and a proactive, “can-do” attitude
• Ability to effectively prioritize tasks and manage multiple responsibilities simultaneously
• Demonstrated analytical and research capabilities
• Comfortable navigating and conducting research across various internet platforms
• Bachelor’s degree preferred

POSITION SPECIFICS

The initial base salary range for this position is expected to be between $21.63 and $31.25 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to base salary, our compensation package may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

PHYSICAL REQUIREMENTS

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

CORPORATE VALUES

Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.

Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.

Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.

Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.

ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

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