Human Resources Manager

JOB SUMMARY:
The HR Manager is responsible for leading the Human Resources function across all locations, ensuring the development and implementation of HR strategies aligned with the organization's growth objectives. As the company evolves through its start-up phase into multi-location operations, the HR Manager will manage recruitment, employee relations, compliance, training and development, and foster a culture of employee engagement and high performance. The HR Manager will collaborate with leadership to develop policies, manage talent, and maintain a positive, compliant workplace environment that attracts and retains top talent.

CORE FUNCTIONS:

1. Oversee and manage all HR operations across multiple locations, ensuring alignment with the organization’s goals and compliance with federal, state, and local employment regulations.

2. Develop and implement HR strategies to support the organization’s scaling from a start-up to a fully established multi-entity behavioral healthcare organization.

3. Lead recruitment efforts to attract, hire, and retain skilled professionals in behavioral health, administrative, and operational roles.

4. Drive initiatives that promote a positive, inclusive workplace culture, enhancing employee engagement and satisfaction.

5. Implement systems and processes for performance management, employee development, and succession planning.

6. Ensure compliance with all relevant labor laws, and oversee employee relations, conflict resolution, and workplace investigations.

7. Manage benefits administration, compensation strategies, and payroll processes in alignment with organizational needs and financial objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Recruitment & Talent Acquisition: Develop and lead comprehensive recruitment strategies to fill positions at all levels of the organization, ensuring staffing needs are met for current and upcoming locations.

• Employee Relations: Serve as the primary point of contact for employee concerns, grievances, and conflict resolution. Foster a culture of open communication and trust between employees and management.

• Policy Development & Compliance: Ensure that all HR policies are in line with federal, state, and local laws, especially concerning behavioral healthcare and workplace safety.

• Training & Development: Design and implement employee training programs, ensuring staff have the necessary skills to provide exceptional care and grow in their roles.

• Performance Management: Oversee the employee evaluation process, ensuring clear performance metrics are established, feedback is given, and professional growth is encouraged.

• Compensation & Benefits: Develop competitive compensation structures, manage benefits programs, and oversee payroll to ensure financial sustainability while attracting and retaining talent.

• Culture & Engagement: Champion employee engagement initiatives, creating a supportive work environment where employees feel valued and recognized. Support leadership in developing a company culture aligned with organizational values.

• HR Metrics & Reporting: Monitor and analyze HR metrics (turnover rates, retention, etc.) to provide insights that drive business decisions. Report regularly to the Administrative Director on HR performance and key initiatives.

• Leadership & Strategy: Collaborate with leadership, to align HR strategies with business goals, especially as the company expands its services and footprint.

• Demonstrates adherence to JCAHO standards, federal, state, and local regulations, licensing, and accrediting agencies.

• Leads in the execution of the organization's mission and vision

• Maintains compliance with Ongoing Training, HIPAA regulations, Joint Commission policies, as well as state-specific requirements

• Other duties as assigned

QUALIFICATIONS:

• Bachelor’s degree in Human Resources, Business Administration, or a related field required; Master’s degree preferred.

• SHRM-SCP or PHR/SPHR certification is required.

• Minimum of 2 years of experience in HR management, preferably within healthcare or behavioral health settings.

• Strong understanding of labor laws, HR best practices, and employment regulations (FMLA, ADA, etc.).

• Demonstrated experience in multi-site HR management, with the ability to support geographically dispersed teams.

• Proven ability to manage complex employee relations issues and provide resolution strategies.

• Experience with start-up and fast-growth companies preferred.

• Excellent communication, leadership, and organizational skills, with the ability to influence senior management and handle confidential matters with discretion.

• Proficiency in HRIS systems and Google Suite.

PHYSICAL DEMANDS:

• Phone Use: Requires significant use of a cellular phone, necessitating fine motor skills, hand-eye coordination, and the ability to view screens for extended periods.

• Sedentary Work: Primarily involves sitting most of the time, but may involve walking or standing for brief periods.

• Computer Use: Requires significant use of a computer and office equipment, necessitating fine motor skills, hand-eye coordination, and the ability to view computer monitors for extended periods.

• Lifting Requirements: Occasionally required to lift and/or move items weighing up to 20 pounds.

• Repetitive Motion: May involve repetitive motions of the wrists, hands, and/or fingers due to extensive writing and typing.

• Vision Requirements: Must be able to read documents and view information on computer screens; may also require the ability to adjust focus.

• Hearing and Speaking: Must be able to communicate effectively with coworkers and clients, both in person and via electronic communication tools.

• Vehicle Use: Requires focus and vision requirements for safe driving of clients 

WORK ENVIRONMENT:

• Clinical Setting: Work is primarily conducted in a clinical outpatient setting designed for therapy sessions, group meetings, and client consultations.

• Interaction with Clients: Frequent direct interaction with clients who are dealing with substance abuse and related behavioral health issues. This includes individual and group therapy sessions.

• Emotional Demands: The environment can be emotionally demanding due to regular exposure to clients dealing with complex and often severe emotional, behavioral, and psychological issues.

• Confidentiality: A high level of discretion and adherence to all confidentiality requirements and regulations is required, respecting the privacy of clients at all times.

• Multi-disciplinary Team Collaboration: Requires close and collaborative work with other health care professionals, including psychiatrists, nurses, social workers, and administrative staff.

• Schedule Flexibility: May require flexible hours, including evenings and weekends, to accommodate the scheduling needs of clients.

• Crisis Situations: Must be prepared to handle acute behavioral health crises professionally and ethically, sometimes with support from other team members.

• Medical Testing Environment: Works in an environment where blood and urine samples are collected for drug screening purposes. Although not directly involved in the collection process, must be comfortable working in close proximity to medical testing procedures. The risk associated with these activities is very low, managed through strict adherence to health and safety protocols.

Who we are:

Epiphany Wellness is a state-of-the-art alcohol & drug addiction rehab center located in Blackwood, New Jersey & Nashville, Tennessee. Our expert, evidence-based program offers PHP, IOP, and OP treatment for substance abuse disorder. Our program is personalized based on the needs of each individual, and our clinical team creates custom-tailored recovery plans for each patient. Start your journey to lasting recovery today! 

Here at Epiphany Wellness, we foster an environment that encourages our team members to grow and develop their careers organically.

What we offer:

• Competitive Salary

• Flexible Schedule

• Comprehensive benefits package includes medical, dental, and vision

• Tuition Reimbursement

• Vacation and Sick benefits

• Paid Holidays

• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.

Epiphany Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Epiphany Wellness makes hiring decisions based solely on qualifications, merit, and business needs at the time.