Concierge / Receptionist

Now Hiring: Concierge

Wildomar Senior Leisure Community is a pillar in assisted living in Wildomar, CA. If you are passionate about helping others and want to make a positive impact, we are interested in you. Joining the Wildomar Senior Assisted Living team presents you with an opportunity to be part of an organization committed to providing the best quality care for our residents.

Wildomar Senior Leisure Community

32365 South Pasadena Street

Wildomar, CA 92595

716.325.1056

Why work for us as a Concierge?

• Caring and compassionate environment
• Opportunity for growth, success, and longevity
• Come join employees who have become family!
• Supportive Management team

Benefits of a Concierge?

• Beautiful work environment
• Competitive Wages and Benefit Package
• Flexible Schedule
• Paid Time Off
• Overtime Pay

NOW HIRING: Concierge

Responsibilities of a Concierge:

• Support the mission, vision, and culture of the organization through positive communication.
• Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, associates, physicians, pharmacies and other vendors or persons.
• Contribute to team effort by being flexible in work assignments; by taking initiative, providing support, and by understanding how this position affects and compliments all other Community positions.
• Able to maintain work pace appropriate to given workload. Perform activities on schedule while maintaining regular attendance and punctuality.
• Answer phones, take messages and transfer calls.
• Greet arriving guests in a professional and friendly manner.
• Answer residents needs and requests.
• Maintain a daily resident log and resident emergency information.
• Answer emergency responder and fire alarm systems and take appropriate emergency steps.
• Schedule residents doctor appointments and activities as necessary.
• Provide information to business office for billing.
• Give directions and disseminate information as directed.
• Distribute written communications.
• Accept and sign for deliveries (mail, prescriptions, etc.).
• Coordinate guest room reservations as applicable.

• Respond appropriately to changes in the work setting.
• Perform other related assignments as required.
• Be familiar with Oxford Health Group Policies & Procedures Manual and Oxford Associate Handbook.
• Act on constructive feedback by listening to supervisor(s), customers and peers and use it to improve performance.
• Maintain resident, employee, and community confidentiality.
• Respect Residents Rights.
• Demonstrate positive attitude and ability to work well with all people, particularly the elderly.
• Promote positive work environment that emphasizes teamwork.
• Demonstrate willingness to help other staff whenever needed.
• Follow all front desk policies concerning tracking of residents.

Qualifications of a Concierge:

• High school diploma preferred.
• Previous assisted living experience is a plus.
• No previous felony conviction, or conviction for fraud of the federal government.
• 18 years of age.
• Be familiar with how to use a telephone, copy machine, fax machine, and all other office equipment associated with this position.P
• Possess excellent communication skills and the ability to effectively communicate both verbally and in writing. Must be able to read write, speak and understand English, as well as follow directions (written and oral).
• Possess basic computer skills, including knowledge of Word, Excel and Outlook.
• May be required to hold valid First Aid Certification.
• Must be willing and able to work required and scheduled shifts, including evenings, weekends, overtime and holidays.

Wildomar Senior Leisure Community is an equal opportunity employer and makes employment decisions on the basis of merit. Qualified applicants are considered for employment without regard to race, religion, sex or gender, sexual orientation, gender identity or expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, genetic information, or any other consideration made unlawful by applicable laws. Wildomar Senior Leisure Community will consider qualified applicants with criminal histories in a manner consistent with state, federal, or local law.