What are the responsibilities and job description for the Senior Event Services Manager position at EOS Hospitality?
Job Details
Description
What will I be doing?
We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
Description
What will I be doing?
- Manage all phases of event planning, including corporate meetings, weddings, conferences, galas, social events, and VIP functions.
- Coordinate event details with clients, vendors, catering, banquet, culinary, housekeeping, engineering, and front office teams.
- Conduct pre-event meetings, site inspections, and post-event evaluations.
- Create banquet event orders (BEOs), room diagrams, timelines, and event documentation.
- Ensure events are executed according to client expectations, hotel standards, and budgets.
- Monitor event operations on-site and resolve issues promptly and professionally.
- Develop strong relationships with clients to encourage repeat business and referrals.
- Identify opportunities to upsell hotel services, catering packages, audiovisual services, and guest accommodations.
- Collaborate with the Sales team to ensure a smooth transition from booking to execution.
- Review contracts, invoices, billing, and final event reconciliation.
- Maintain knowledge of industry trends, local competition, and hospitality best practices.
- Support department leadership with training, mentoring, and supervising junior event staff when necessary.
- Minimum 1 Year of Hospitality Experience, related experience at manager level.
- It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems (Delphi, Opera)
- Excellent listening and problem-solving skills
- Ability to exceed expectations of guests and team members
- Negotiating skills
We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
- Paid Parental Leave
- Health Insurance
- Dental Insurance
- Vision Insurance
- Vacation, Sick and Holiday Pay
- Company Basic Life Insurance
- Company paid Accidental Death & Dismemberment
- Company paid Short Term Disability
- Company paid Long term Disability
- 401k Retirement Plan
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.