What are the responsibilities and job description for the Front Office Agent position at EOS Hospitality?
Position Overview
Love helping people and staying busy? Join our team as a Front Office Agent at Sun Outdoors Myrtle Beach, where you’ll be the first friendly face guests see. In this role, you’ll create smooth, welcoming check-in experiences while keeping front desk operations running efficiently in a fun, fast-paced resort environment.
What You’ll Do
Part-time, seasonal role at Sun Outdoors Myrtle Beach (Conway, SC)
Perks Include
EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace
Love helping people and staying busy? Join our team as a Front Office Agent at Sun Outdoors Myrtle Beach, where you’ll be the first friendly face guests see. In this role, you’ll create smooth, welcoming check-in experiences while keeping front desk operations running efficiently in a fun, fast-paced resort environment.
What You’ll Do
- Welcome guests and deliver friendly, high-quality service
- Handle check-ins, check-outs, and reservations with accuracy
- Answer questions, share resort info, and resolve guest concerns
- Manage bookings, changes, and cancellations (in person, phone, email)
- Process payments and maintain accurate guest accounts
- Coordinate with housekeeping and maintenance to ensure guest readiness
- Promote resort amenities, events, and activities
- Keep the front desk area clean and organized
- Follow all policies, safety procedures, and standards
- High school diploma or GED required
- Customer service experience (hospitality a plus)
- Strong communication and problem-solving skills
- Ability to multitask and stay calm under pressure
- Comfortable using computers; PMS experience is a bonus
- Flexible schedule, including weekends and holidays
- Reliable, positive, and team-oriented
Part-time, seasonal role at Sun Outdoors Myrtle Beach (Conway, SC)
Perks Include
- Paid sick time
- 401(k) with company match
- Team member travel discounts
- Additional growth opportunities
EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace