What are the responsibilities and job description for the Assistant to Student Services position at Enterprise State Community College?
Essential Duties and Responsibilities
- Provide front-line customer service, administrative support, and divisional scheduling for Student Services.
- Assist student with general inquiries and issues, while ensuring smooth daily office operations.
- Support staff with data entry (e.g., Banner, TargetX), document processing, and coordinator of basic operational tasks such as scheduling, records management, and purchase order tracking.
- Assist Student Services offices with registration, advising, financial aid, student life activities, Enrollment Management activities, and graduation.
- Support Student Services personnel with the use of the college’s Customer Relationship Management (CRM) software.
- Assist with high school and student communication, student accounts, registration, Workforce Grant, and CRM for dual enrollment Division.
- Assist with the maintenance of institutional scholarship applications and records.
- Assist with the production and review of the student services portion of the college catalog and registration schedule.
- Serve as recorder for Student Services meetings.
- Serve as the distribution and collection point for budgets, personnel evaluations, job descriptions, and other student services documents.
- Assist with the preparation of SACSCOC accreditation documents related to the Student Services Division.
- Manage communication to and from the Student Services administrative office.
- Maintain purchase orders and budgets for the Student Services administrative office.
- Develop travel requests, coordinate accommodations, and prepare reimbursement paperwork for the Student Services administrative office.
- Serves on committees as assigned by the President.
Qualifications
- One (1) year (32 semester hours) of postsecondary education in related coursework form a regionally accredited institution, required.
- Associate Degree in Business/Office Administration or related field, preferred.
- One (1) year experience in office setting, required.
- Experience with Banner, preferred.
Application Procedures/Additional Information
A complete application packet consists of the following:
a completed Northwest Shoals Community College online application form,- a current resume, and
- postsecondary transcripts (unofficial or official), which must include institution’s name, college degree, and degree date.
Applications should be received by no later than May 4, 2026.
Incomplete application packets will eliminate the possibility of an interview. Application packets received after the deadline date will eliminate the possibility of an interview. The submission of all required application materials by the deadline date is the sole responsibility of the applicant.
SALARY: Compensation is in accordance with the Alabama Community College System’s Salary Schedule E3-4 ($39,759 - $57,251).
Northwest Shoals Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.
Northwest Shoals Community College will make reasonable accommodations for qualified disabled applicants or employees. Applicants in need of an accommodation(s), should contact the Office of Human Resources prior to the interview. 256-331-5279
Applicants must adhere to the College’s prescribed interview schedule and must travel at their own expense.
Northwest Shoals Community College will not be responsible for copying application packets for current or future positions.
In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon an acceptable background check as determined by the College President.
Northwest Shoals Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee’s eligibility to work in the United States as required by the Department of Homeland Security.
Northwest Shoals Community College reserves the right to withdraw this job announcement at any time prior to awarding of employment.
Salary : $39,759 - $57,251