What are the responsibilities and job description for the Student Support Services Advisor (Grant Funded Position) position at Enterprise State Community College?
Position Summary
This position is not eligible for tenure/non-probational status.
Provide academic advising, student support services and program activities that foster participant success, retention, and completion. Assist with data documentation, reporting, and compliance activities on the Muscle Shoals Campus.
Essential Duties and Responsibilities
- Provide academic and career technical advising to Student Support Services (SSS) participants, including course selection, academic scheduling, transfer planning, career exploration, STARS agreement review, and development of individualized two-year academic plans.
- Maintain accessibility and supportive relationships with SSS participants while delivering program services, activities, and ongoing follow-up communication to support engagement, retention, and academic success.
- Conduct needs assessments, identify appropriate services and resources, and develop Individual Success Plans (ISPs) to support participants' academic, career, and personal goals.
- Assist students with financial aid processes, including FAFSA completion, and provide referrals to appropriate campus and community resources.
- Contribute to the planning, development, and implementation of activities that support participant recruitment, onboarding, retention, and academic success.
- Serve as a student advocate and liaison by maintaining effective communication with faculty, staff, and campus support offices.
- Maintain accurate, confidential student records and document participant contacts, referrals, services, and outcomes using Student Access, Banner, National Student Clearinghouse, Accudemia, Canvas, TargetX and other database systems.
- Collect, verify, analyze, and report data for participant tracking, project evaluation, federal reporting requirements, and overall program compliance.
- Assist with the awarding and monitoring of SSS Grant Aid in accordance with program policies and federal guidelines.
- Manage and maintain SSS social media platforms and the Canvas SSS Help Center to support communication, engagement, recruitment, and access to resources.
- Collaborate with tutoring staff, the SSS Director, and campus partners to support program goals, compliance requirements, and student success initiatives.
- Complete monthly time and effort reports and other required program documentation.
- Attend professional development opportunities and participate in institutional committees, departmental meetings, and division meetings as assigned.
Qualifications
- Bachelor’s Degree from an accredited institution, required.
- Master’s Degree from an accredited institution in Education related field, preferred
- One year of postsecondary experience working with students who are low-income, first-generation, or eligible for disability services, required.
- Experience in use of computer database management processes, required.
- One year of experience working with TRIO programs, preferred.
- Demonstrated experience working with interactive technology, preferred.
- Background similar to those of SSS participants, preferred.
Application Procedures/Additional Information
A complete application packet consists of the following:
a completed Northwest Shoals Community College online application form,- a current resume, and
- postsecondary transcripts (unofficial or official), which must include institution’s name, college degree, and degree date.
Applications should be received by no later than June 23,2026.
Incomplete application packets will eliminate the possibility of an interview. Application packets received after the deadline date will eliminate the possibility of an interview. The submission of all required application materials by the deadline date is the sole responsibility of the applicant.
SALARY: Compensation is in accordance with the Alabama Community College System’s Salary Schedule E3 ($39,759 - $57,251).
Northwest Shoals Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.
Northwest Shoals Community College will make reasonable accommodations for qualified disabled applicants or employees. Applicants in need of an accommodation(s), should contact the Office of Human Resources prior to the interview. 256-331-5279
Applicants must adhere to the College’s prescribed interview schedule and must travel at their own expense.
Northwest Shoals Community College will not be responsible for copying application packets for current or future positions.
In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon an acceptable background check as determined by the College President.
Northwest Shoals Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee’s eligibility to work in the United States as required by the Department of Homeland Security.
Northwest Shoals Community College reserves the right to withdraw this job announcement at any time prior to awarding of employment.
Salary : $39,759 - $57,251