What are the responsibilities and job description for the Medical Assistant/Receptionist position at ENT PHYSICIANS INC?
Overview
Join our dynamic healthcare team as a Medical Assistant/Receptionist, where your energetic and compassionate approach will make a meaningful difference in patient care. In this vital role, you will serve as the first point of contact for patients, providing exceptional service while supporting clinical operations. Your expertise in medical procedures, administrative support, and patient interaction will help ensure a smooth and efficient healthcare experience for everyone who walks through our doors. This paid position offers an exciting opportunity to grow your skills in a fast-paced, patient-centered environment dedicated to excellence.
Duties
- Greet patients warmly, verify their information, and assist with check-in and check-out processes using Electronic Health Record (EHR) systems
- Obtain and record vital signs, medical histories, and current medications to support accurate patient documentation
- Manage appointment scheduling, coordinate referrals, and follow-up communications to optimize clinic flow
- Maintain accurate medical records, ensure proper ICD coding for diagnoses, and document all patient interactions thoroughly
- Support clinical staff with tasks such as specimen collection, preparing exam rooms, and sterilization procedures
- Handle administrative duties including answering phones, managing patient inquiries, verifying insurance information, and processing billing or payments
Requirements
- Proven experience in medical office settings with knowledge of outpatient care, dermatology, urgent care, or hospital medicine preferred
- Certification in Basic Life Support (BLS) or equivalent required; additional certifications such as phlebotomy or medication administration are advantageous
- Strong understanding of medical terminology, anatomy, physiology, pharmacology, and ICD coding practices
- Familiarity with Electronic Health Records (EHR/EHR systems), EMR (Electronic Medical Records), and hospital information systems
- Excellent patient service skills with the ability to communicate clearly and empathetically across diverse populations
- Prior experience working in hospital environments or Level II trauma centers is a plus; inpatient or outpatient experience highly valued
- Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail and professionalism
Join us to be part of a dedicated team committed to delivering outstanding patient care through energetic service and expert support. We believe every team member plays a crucial role in creating a welcoming environment where health outcomes are improved every day.
Pay: $17.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $20