Dental Assistant / Receptionist

Position Summary

Family Medical Center of Michigan, Inc. is seeking a dependable, experienced, and patient-focused team member for a Full-Time Hybrid Dental Assistant/Receptionist position.

The primary responsibility of this position will be working as a Dental Assistant, providing chairside support and assisting the dental team in delivering quality patient care. The position will also include scheduled front desk coverage to support reception staff during planned absences, vacations, and other staffing needs.

The employee will have assigned workdays at our three dental locations in Temperance, Adrian, and Carleton, Michigan. Weekly schedules will be established based on staffing needs and may be adjusted to accommodate unexpected call-offs, vacations, or other coverage requirements.

This position requires flexibility, reliable attendance, excellent customer service, and the ability to travel between all three locations as needed.

Family Medical Center of Michigan, Inc. is a community health center providing dental, optical, medical, and behavioral health services.

Essential Responsibilities include but are not limited to:

Dental Assistant Duties

• Prepare patients and treatment rooms for dental procedures.
• Obtain dental X-rays as directed and in accordance with applicable requirements.
• Provide chairside assistance to dentists and hygienists while maintaining patient comfort, safety, and confidentiality.
• Provide patient education and support as directed by the dental team.
• Enter and maintain accurate patient records in Dentrix.
• Clean, prepare, and sterilize dental instruments and equipment according to established infection control procedures.
• Monitor dental supplies and assist with inventory management.
• Follow established infection control, safety, and patient confidentiality requirements.
• Support the dental team in maintaining efficient clinic operations.

Receptionist Duties

• Greet patients and provide professional, courteous customer service.
• Assist with patient check-in and check-out.
• Verify insurance information and assist with related registration tasks.
• Answer incoming calls and direct inquiries as appropriate.
• Assist with scheduling and other front desk responsibilities as assigned.
• Provide reception coverage when scheduled staff are off or additional coverage is needed.

General Responsibilities

• Work a scheduled 40-hour week, Monday through Friday.
• Follow an assigned weekly schedule across the Temperance, Adrian, and Carleton locations.
• Travel between locations as needed to provide Dental Assistant or reception coverage.
• Adjust work location or duties as needed to accommodate call-offs, vacations, and staffing requirements.
• Maintain flexibility and communicate effectively with the Dental Coordinator, providers, and other team members.
• Perform other duties as assigned to support FMC operations.

Qualifications

• Graduation from a recognized Dental Assistant program preferred.
• Previous dental assisting experience desired; new graduates will be considered.
• Dental X-ray certification preferred.
• Experience with electronic health records; Dentrix experience is a plus.
• Previous reception, customer service, or medical/dental front desk experience preferred.
• Excellent communication, organizational, and customer service skills.
• Ability to work independently and as part of a team.
• Dependable, flexible, and willing to travel between all three locations.
• Ability to transition between clinical dental assisting duties and administrative reception responsibilities.
• Bilingual skills are a plus.

Benefits after 30 days, $350.00 sign on Bonus

Pay: $18.00 - $23.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free flu shots
• Free parking
• Health insurance
• Life insurance
• Loan repayment program
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $18 - $23