What are the responsibilities and job description for the Field Service Technician position at ENGINEERED CORROSION SOLUTIONS LLC?
Job Details
Description
Job Summary:
The Field Service Technician is responsible for performing preventive maintenance, diagnosing and repairing equipment issues, and conducting start-ups and warranty work on new equipment. This role requires accurate processing of documentation, maintaining parts inventory, and tracking time and expenses daily using a laptop. The technician will communicate repair needs to both customers and the service manager and ensure job sites are cleaned after completing work. The ideal candidate is self-motivated, organized, and possesses excellent customer relation skills. They should have a mechanical and electrical aptitude, be able to troubleshoot using mechanical drawings and wiring schematics, and have a strong understanding of A/C and D/C electrical systems. A willingness to participate in training programs to further enhance their skills is essential.
Supervisory Responsibilities:
- None
Duties/Responsibilities:
- Performing preventive maintenance.
- Diagnosing problems.
- Performing repairs.
- Performing start-ups on new equipment.
- Performing warranty work on new equipment.
- Processing required documentation in a timely manner using a laptop.
- Communicating repairs needed to both the customer and service manager.
- Maintaining accurate parts inventory.
- Tracking time and expenses each day.
- Cleaning up job site after completing work.
Physical Requirements/Working Conditions:
- Schedule is Monday to Friday; no weekends
- In the office at ECS Headquarters Monday and Friday
- Ability to lift up to 50 pounds as necessary.
Travel:
- 75% travel is required; travel scheduled Tuesday-Thursday
This job description is just a summary and not a comprehensive list of possible duties required by this position.
Qualifications
Required Skills/Qualifications:
- Good organizational skills
- Able to work well unsupervised
- Attention to detail
- Excellent customer relation skills
- Self-motivated
- Mechanical/electrical aptitude
- Able to comprehend and troubleshoot using mechanical drawings and wiring schematics.
- Knowledge of A/C and D/C electrical systems
- Willingness to train in company programs to enhance knowledge
Education and Experience:
- HS Diploma or equivalent - preferred
