What are the responsibilities and job description for the Help Desk Specialist- Software Support position at eNGINE?
eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging projects, schedule flexibility, and paid training/certifications. Successful outcomes start and finish with eNGINE.
eNGINE is hiring a Help Desk Specialist to support a client in the sports entertainment industry in the Pittsburgh area. This role is in-office during daytime hours and remote for evenings and weekends, with an expectation of 2–3 days onsite each week. You’ll provide timely technical support for internal users and customers of our client’s mobile applications in a fast-paced, game-day-driven environment. The ideal candidate is a self-starter with a passion for troubleshooting, learning new technologies, and managing multiple requests without missing a beat. As a global sports organization, a strong interest in sports, digital platforms, and fan experience—along with drive, responsiveness, and client focus—will set you up for success.
Qualifications:
- 1 years of experience in a Help-Desk support or a related role
- Solid understanding of sports content and statistics
- Strong work ethic and team-oriented
- Flexibility to work evenings and weekends to monitor games
No C2C is available for this opportunity.
Apply today to see how eNGINE can make a difference in your career!
Salary : $15 - $19