What are the responsibilities and job description for the Sr Applications Engineer - EPIC CERTIFIED PATIENT ACCESS position at Engage Partners, Inc.?
Schedule: This is a standard day shift role that can include rotating on-call commitments and other variations.
Minimum Job Requirements:
- Epic Certification in Cadence, Referrals and Authorizations (required)
- Bachelor's Degree in Information Systems. Other relevant fields of study (Required)
- 3 - 4 years experience in a related field (Required)
- Flexible/adaptable learning and understanding new technologies
- Proven analytical and problem-solving abilities
- Ability to work both independently and in a team-oriented, collaborative environment
- Execute tasks in a high-pressure environment
Job Overview:
- Under the general direction from the Application Project Leader, the position performs high level technical systems analysis and programming in one or more specialized phases of applications, acts independently.
- Also prepares detailed specifications from which programs will be written and is responsible for understanding customer needs and processes to ensure maximum utilization of automation and system availability.
- This position is responsible for program design, coding, testing, debugging and documentation, following departmental standards.
- Works with other Information System teams to ensure the performance of underlying technical infrastructure and software utilization. Involved in a multi-disciplinary team approach for selection and implementation of new or upgraded systems.
- This position will participate in application development, modifications of existing and new systems, customer support, consulting and providing information as appropriate to departments, management and the organization.
Job Responsibilities:
- Attends technical/professional training courses -seminar or self-study- for career development and job responsibility performance.
- Demonstrates flexibility and initiative in seeking and/or accepting additional assignments.
- Leadership: Successful: Work with a team and provide constructive feedback to move initiatives forward. Submit innovative idea to improve quality or efficiency. (Need to provide specific examples).
- With minimal supervision supports departmental and organizational processes including customer support and problem resolution in a timely manner to ensure maximum system availability.
- Provides appropriate escalation of critical issues as necessary.
- With minimal supervision, ensures that project solutions -designs, request for proposal, system acquisition, and modification, etc.- meet the goals and objectives of the requesting department.
- With minimal supervision, performs high quality definition, analysis, design, programming functions and documentation for assigned projects and requests.