What are the responsibilities and job description for the Applications Engineer - EPIC CERTIFIED PATIENT ACCESS position at Engage Partners, Inc.?
FTE Applications Engineer - EPIC CERTIFIED PATIENT ACCESS (will consider certification and experience in any Epic Patient Access module)
Schedule: This is a standard day shift role that can include rotating on-call commitments and other variations.
Minimum Job Requirements:
- Epic Certification: Cadence, Prelude, Authorization/Referrals required
- Bachelor's Degree in Information Systems. Other relevant fields of study. Equivalent experience accepted in lieu of degree
- Flexible/adaptable learning and understanding new technologies
- Proven analytical and problem-solving abilities
- Ability to work both independently and in a team-oriented, collaborative environment
- Execute tasks in a high-pressure environment
- Up to 1 year experience
Job Overview:
- Acts under direction from the Applications Project Leader and performs technical systems analysis and programming in one or more specialized phases of applications.
- Prepares specifications from which programs will be written and is responsible for understanding customer needs and processes.
- Under supervision, responsible for program design, coding testing, debugging and documentation following departmental standards.
- Involved in a multi-disciplinary team approach for selection and implementation of new or upgraded systems.
- Has basic knowledge of all phases of application programming including understanding of operating systems and utilities to perform responsibilities.
- Under supervision, will participate in application development, modifications of existing and new systems, customer support, consulting and providing information as appropriate to departments, management and the organization.
Job Responsibilities:
- With supervision, supports departmental and organizational processes including customer support and problem resolution in a timely manner to ensure maximum system availability.
- Provides appropriate escalation of critical issues as necessary.
- With supervision, performs high quality definition, analysis, design, programming functions and documentation for assigned projects and requests.
- Performs, with supervision, assigned projects in accordance with I.S. departmental/support standard procedures.
- Demonstrates flexibility and initiative in seeking and/or accepting additional assignments.
- Attends technical/professional training courses -seminar or self-study- for career development and job responsibility performance.