Manager Project Management Office

ESSENTIAL FUNCTIONS:

• Establishes, improves, and maintains project management standards, processes, tools, templates, and governance routines across the organization

• Manages the project intake, prioritization, and portfolio review process to ensure projects align with business objectives, resource capacity, and strategic priorities

• Provides leadership with clear visibility to project health, milestones, risks, dependencies, budget status, and required decisions

• Partners with functional leaders and project owners to define project scope, success criteria, schedules, resource plans, and delivery expectations

• Tracks portfolio performance and drives timely escalation of issues, risks, resource constraints, and schedule or budget variances

• Facilitates governance meetings, steering committee updates, stage gate reviews, and executive reporting to support informed decision-making

• Develops and maintains project documentation, dashboards, status reports, action logs, risk registers, and lessons learned

• Supports project managers and cross-functional teams with planning, execution discipline, issue resolution, and use of standard project management practices

• Drives continuous improvement in project delivery capability, including process maturity, reporting quality, accountability, and benefits tracking

• Ensures stakeholders remain aligned on priorities, ownership, timing, risks, and expected business outcomes throughout the project lifecycle

LEVEL OF RESPONSIBILITY:

• Accountable for operating the project management office function and supporting consistent delivery across multiple projects and initiatives

• Provides portfolio-level coordination, reporting, governance, and escalation support to leadership and project stakeholders

• Works independently with broad guidance and is expected to exercise sound business judgment, prioritization, and follow-through

• Influences cross-functional teams without direct authority by creating clarity, structure, accountability, and decision visibility

• Mentors project managers, project owners, and team members on project management standards, tools, reporting, and governance practices

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong understanding of project management methods, PMO governance, portfolio reporting, risk management, and resource planning

• Ability to translate project details into clear executive-level updates, decisions, risks, and business implications

• Excellent planning, organization, follow-up, communication, and stakeholder management skills

• Demonstrated ability to lead cross-functional work, influence teams, and drive accountability without direct reporting authority

• Strong analytical skills with the ability to use project data, dashboards, and performance metrics to identify trends, risks, and improvement opportunities

• Proficiency with project management and productivity tools such as Microsoft Project, Excel, PowerPoint, Teams, SharePoint, or similar systems

• Professional presence and ability to represent the company effectively with internal stakeholders, customers, and business partners

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Business, Engineering, Operations, Project Management, or related field and 5 years of project management, PMO, operations, or cross-functional leadership experience; or

• Equivalent experience leading complex projects, portfolio coordination, governance routines, or business transformation initiatives

• PMP, CAPM, PgMP, Lean Six Sigma, or similar project management certification preferred