Field Safety

EnerStar Solutions provides customized rental and service solutions for all industries. We have everything for your worksite and can help you get it there; accommodations, matting, water, lighting, logistics, communications and more EnerStar Solutions' integration with Starlink, the most reliable and efficient high-speed broadband internet powered by the newest Low Earth Orbit satellites, we will help you connect from the most remote locations on the globe, ensuring efficiency and productivity.

We help clients integrate remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design rental and service solutions for all industries that seamlessly integrate your worksite.

Our Core Values shape our business operations, employee conduct, and relationships with customers and clients. We are committed to being a better business and better individuals by adhering to these values. We aim to continuously set the standard while striving to be an industry leader by keeping our equipment and technology up-to-date and conducting business in a manner compatible with the environmental, social, and economic needs of the communities in which we operate.

POSITION SUMMARY

The Field Safety & Quality Coordinator ensures safe work practices, maintains quality standards, and provides accurate performance reporting to customers. This role bridges field operations and client expectations, driving compliance and continuous improvement, and strong customer relationships.

Core Duties & Responsibilities:

Safety & Compliance

• Work safely at all times; follow all EnerStar safety practices, company policies, and client worksite regulations.
• Achieve 100% compliance with company and client safety protocols by performing weekly JSA reviews.
• Deliver quarterly safety training sessions to field teams, ensuring 90% attendance and documented completion.
• Arranges and CO leads weekly Safety Meetings.
• Implementation and score card tracking of Safety 212 Program.

Quality Control

• Complete quality inspections on 100% of new installations within 24 hours of job completion.
• Reduce quality-related customer complaints by 20% within the first 6 months through proactive monitoring and corrective actions.
• Review Service Calls Monthly.
• Maintain zero repeat deficiencies by implementing corrective actions within 5 business days of identification.
• Shack Make Ready Forms, Shack Return Forms- Sign off.
• Pre planning meetings for Customer Jobs.
• Post Mortem review for every job or project in the District.

Customer Relationship & Communication

• Act as a primary field contact for customer safety and quality inquiries, responding within 24 hours.
• Conduct quarterly customer site visits to review performance and gather feedback.
• Maintain a customer satisfaction score of 90% through proactive communication and issue resolution.
• Support Account Managers by providing accurate data for monthly client review meetings, ensuring zero data discrepancies.
• Identify customer-specific safety or quality needs and collaborate with operations to implement tailored solutions.

Collaboration & Continuous Improvement

• Participate in 100% of branch safety meetings and contribute at least two improvement suggestions per quarter.
• Implement one new process improvement initiative per quarter to enhance safety, quality, or customer experience.
• Represents District on the Safety Committee
• Work with Operational Excellence Manager and HSE Manager on specific expectations.

Participate in other relevant tasks as assigned.

Travel: The individual in this role should be able and willing to travel as required by EnerStar. Field-based with travel to customer sites required.

Job Demands / Environment:

• Physical Requirements: This position may involve frequent lifting (must be able to lift 50 pounds), bending, climbing, walking, standing for extended periods, and working in confined spaces. Candidates must have the physical ability to safely perform these tasks.
• Medical Fitness: Due to the nature of the work and safety protocols, candidates must be medically fit to handle physically demanding tasks and work in varying environmental conditions. Pre-employment and periodic medical evaluations may be required.
• Work Conditions: Outdoor work in extreme weather conditions (heat, cold, rain, snow, wind) and exposure to dust, noise, and other environmental factors is common.

POSITION REQUIREMENTS

Experience / Qualifications:

• 3 years in field operations, safety, or quality assurance (oilfield or industrial services preferred).
• Strong knowledge of safety regulations and quality standards.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong commitment to EnerStar's safety and environmental standards.
• Proficient in Microsoft Office and CRM systems.
• Ability to travel extensively and work in outdoor/remote environments.
• Details Matter, must be passionate about details.
• Strong written and verbal communication skills.
• Professional interaction with clients and team members.
• Active listening.
• Strong customer service and problem-solving skills.
• Self-motivated- must be able to manage and schedule their own time.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• AD&D insurance
• Life insurance
• Employee assistance program
• Referral program
• Paid time off, including holidays

EnerStar Solutions. Quality You Desire. Service You Expect. Solutions That Work.