Subway Store Manager

Subway Store Manager

Job Summary

The Subway Store Manager is responsible for the overall operation and performance of the restaurant. This role ensures excellent customer service, food safety compliance, staff management, and profitability while maintaining Subway brand standards.

Key Responsibilities

Operations & Customer Service

• Oversee daily restaurant operations and ensure smooth shifts

• Deliver excellent customer service and resolve customer concerns promptly

• Ensure food quality, cleanliness, and safety standards are consistently met

• Follow and enforce Subway brand policies and procedures

Staff Management

• Recruit, hire, train, and develop team members

• Create employee schedules and manage labor costs

• Supervise staff performance and provide coaching and feedback

• Handle employee discipline and performance reviews

Inventory & Cost Control

• Order food, supplies, and equipment

• Monitor inventory levels and minimize waste

• Control food, labor, and operational costs to meet budget goals

Financial Performance

• Manage daily sales, cash handling, and deposits

• Analyze sales reports and implement strategies to improve profitability

• Meet or exceed sales and performance targets

Health, Safety & Compliance

• Ensure compliance with health, safety, and sanitation regulations

• Maintain accurate records and complete required reports

• Prepare for inspections and audits

Qualifications

• High school diploma or equivalent (college preferred)

• Previous restaurant or retail management experience (fast food preferred)

• Strong leadership and communication skills

• Ability to work flexible hours, including weekends and holidays

• Knowledge of food safety and sanitation standards