What are the responsibilities and job description for the Desktop Support Specialist position at Encore Talent Solutions?
Encore Talent Solutions is currently seeking a Desktop Support Specialist for a 3-6 month contract position located in the Dublin, OH area. The position will be located onsite 5 days a week in the Columbus office.
Key Responsibilities
- Provide level 2 technical support
- Ability to analyze logs within multiple Microsoft applications to resolve user issues
- Hardware and software support
Qualifications:
- 3 years of MS Windows desktop operating system deployment experience required.
- Windows 11 desktop operating systems deployment and support experience required.
- Experience in using ITSM systems like ServiceNow is a plus.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.