What are the responsibilities and job description for the Collector/ Collections position at Enagic USA?
What We Are Looking For is YOU!
We Are Looking For YOU!
Enagic Collector position at our headquarter branch location in Torrance, CA. Enagic is a Japan-based leading manufacturer of alkaline ionizers and water filtration machines. Enagic distributes its products through a network of independent contractor sales represents through a multilevel (network) marketing business model.
What YOU will be Responsible for:
Collect payments on past due bills. Create a list of people who have not made payments. Organize lists according to the severity of the delinquency. Locate customers using credit bureau information, loan documents, and other paperwork or databases.
- Collection calls and/or correspondence to existing customers.
- Resolve customer discrepancies etc.
- Ability to pay attention to detail and maintain confidentiality.
- Strong follow-up and follow-through skills
- Pleasant yet consistent and politely forceful on the phone
- Skip-Tracing Experience/ Detail Oriented
- Process Payments and data entry
- Knowledge of State and Federal laws applicable to collections
- *** FDCPA (Federal Debt Collections Practices Act) ***
This Job Is Ideal for Someone Who Is:
- Knowledge/experience of billing and collections procedures
- Proficiency in basic Microsoft Office, Excel and Word
- Excellent communication skills, both verbal and written
- 1 to 2 years collection experience
- Bilingual is a plus
Benefits (Full Time only):
Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k), Employee discount, Flexible spending account,
Work Hours: Monday to Friday 9 am – 6 pm One half-day Saturday per month