What are the responsibilities and job description for the Healthcare Business Relations Specialist position at Empire Wound Care?
Position Summary:
Empire Wound Care is a leading provider of advanced mobile wound care services throughout California. We are seeking a driven and relationship-focused Healthcare Business Relations Specialist to help grow our footprint across the state.
This role is essential to expanding our provider network by securing partnerships with home health agencies, hospice providers, skilled nursing facilities, and other healthcare organizations. The ideal candidate is a strong communicator and strategic thinker who excels at building connections, driving growth, and expanding access to care through collaborative partnerships.
Key Responsibilities:
- Identify, pursue, and close new account opportunities within an assigned territory
- Build and maintain strong relationships with healthcare decision-makers, including DONs, administrators, clinical managers, and referral coordinators
- Conduct presentations, lunches, or in-services to educate potential partners about our wound care services
- Collaborate with internal clinical and operations teams to ensure a seamless onboarding experience for new accounts
- Track all outreach, interactions, and progress using CRM software
- Meet or exceed monthly KPIs for new signed accounts and activated patient referrals
- Attend industry networking events, conferences, or facility visits as needed
Minimum Requirements:
2 years of experience in outside sales, preferably in healthcare, home health, hospice, or DME
Strong communication, relationship-building, and closing skills
Self-motivated and results-driven with the ability to work independently
Reliable transportation and willingness to travel within the assigned territory