What are the responsibilities and job description for the Front Desk Receptionist position at Emmanuel Family Clinic-Saluda?
Job Summary
As a Front Desk Receptionist for a well established Medical Office, you’ll create a welcoming first impression while keeping daily office operations organized and moving. You’ll greet visitors, manage incoming calls, support client communication, and handle accurate data entry and clerical tasks. This role suits someone who enjoys helping people, communicating clearly, and balancing changing priorities. Bilingual communication is a plus.
Responsibilities
- Welcome patients, check them in, verify and update current information. Enter insurance information, collect co-pays, deductible, and balances,
- Answer and route calls using a multi-line phone system; take clear messages and maintain professional phone etiquette.
- Enter and update information, manage filing, and prepare or proofread routine documents and correspondence.
- Support office management by organizing schedules, records, spreadsheets, and day-to-day administrative tasks.
- Your impact: Prompt, courteous service helps patients and other clients get the information and support they need.
Skills
- Strong customer service, front desk, phone communication, and client communication skills.
- Computer literacy and technical proficiency with Microsoft Office, productivity software, spreadsheets, word processing.
- Accurate typing, data entry, proofreading, and filing, with strong organizational and time management skills.
- Office experience, clerical experience, or administrative experience is helpful; extra on-the job training is offered according to practice needs.
- Clear communication with patients and staff, and the ability to manage multiple tasks professionally.
Expected hours: 30.0 – 36.0 per week
Work Location: In person