Front Desk Receptionist

Medical Front Desk Receptionist

Location: Evans, GA 30809
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Work Location: In Person

Join the Team at UDermic Health

UDermic Health is a physician-led dermatology practice in Evans, GA, dedicated to providing high-quality, patient-centered dermatologic care. We are looking for a professional, dependable, and patient-focused Medical Front Desk Receptionist to join our growing team.

The front desk plays an essential role in our practice and is often the first and last interaction a patient has with our team. We are looking for someone who understands the importance of creating a welcoming, organized, and professional experience while keeping up with the demands of a busy medical office.

The ideal candidate is friendly, detail-oriented, reliable, and comfortable multitasking in a fast-paced environment. You should be able to communicate professionally with patients, work effectively as part of a team, and remain organized and composed during busy clinic days.

Previous medical office or dermatology experience is preferred, but we are willing to train the right candidate who demonstrates a strong work ethic, professionalism, and willingness to learn.

Responsibilities

As a Medical Front Desk Receptionist, you will:

• Welcome and check in patients in a friendly, professional, and efficient manner.
• Manage patient check-in and check-out, including verifying demographic information, collecting required forms, scheduling follow-up appointments, and collecting patient payments.
• Verify insurance information and ensure patient records are accurate and up to date.
• Answer incoming phone calls professionally and assist patients or route calls to the appropriate team member.
• Schedule and manage patient appointments according to practice guidelines.
• Maintain accurate patient information and documentation within Epic EMR.
• Communicate clearly and compassionately with patients regarding appointments, paperwork, payments, and general office questions.
• Assist with incoming and outgoing faxes, medical records, referrals, and other front-office administrative responsibilities.
• Work closely with clinical and administrative staff to maintain efficient patient flow throughout the day.
• Maintain a clean, organized, and professional front desk and waiting area.
• Protect patient confidentiality and follow HIPAA requirements at all times.
• Assist other team members and departments when needed to support the overall success of the practice.

What We’re Looking For

We are looking for someone who is:

• Patient-focused: You understand that every interaction contributes to a patient's overall experience with our practice.
• Dependable and punctual: Reliable attendance and arriving prepared to begin the day on time are essential.
• Professional: You communicate clearly and respectfully with patients, coworkers, providers, and outside organizations.
• Detail-oriented: Accuracy is especially important when handling patient information, insurance, scheduling, and payments.
• Organized: You can manage multiple responsibilities while maintaining attention to detail.
• Comfortable in a fast-paced environment: You can prioritize tasks and remain calm and professional during busy clinic hours.
• Team-oriented: You are willing to help where needed and understand that providing excellent patient care requires collaboration.
• Eager to learn: You are interested in learning different aspects of medical front-office operations and developing your skills over time.
• Adaptable: You are comfortable with changing priorities and helping the practice improve its processes as we continue to grow.

Qualifications

• Previous medical office, medical receptionist, or front desk experience preferred.
• Dermatology experience is a plus.
• Experience with Epic EMR is preferred but not required.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication skills.
• Comfortable using computers, electronic medical records, phones, and standard office equipment.
• Ability to multitask and maintain accuracy in a busy medical office.
• Professional appearance and demeanor.
• Ability to reliably commute to Evans, GA 30809.

Why Join UDermic Health?

Make an Impact on the Patient Experience
Our front desk team has an important role in making sure patients feel welcomed, respected, and cared for throughout their visit.

Grow With Our Practice
UDermic Health is continuing to grow, creating opportunities for motivated employees to expand their responsibilities, learn additional areas of practice operations, and potentially advance into leadership roles.

Collaborative Team Environment
We value employees who communicate well, support one another, and are willing to step in wherever needed to help the practice succeed.

Learn Dermatology
Dermatology experience is helpful but not required. We are willing to train a motivated candidate who has the right attitude, work ethic, and commitment to patient service.

Schedule

• Monday through Friday
• 8:00 AM–5:00 PM
• No weekends
• In-person position

Employees are expected to be punctual and prepared for the start of the clinic day.

Benefits

• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Opportunities for professional growth and advancement

Compensation: Competitive and commensurate with experience.

Ready to Join UDermic Health?

If you are dependable, motivated, professional, and enjoy working with patients in a fast-paced healthcare environment, we would love to hear from you.

Apply today to join UDermic Health and become part of a growing dermatology practice committed to providing an exceptional experience for every patient.

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person