What are the responsibilities and job description for the Operations Supervisor – Second Shift (2 Openings) position at Emerald Technologies?
Emerald Technologies has an exciting opportunity for two Operations Supervisors to join its Brea, CA team! As a Southern California Printed Circuit Board Assembly (PCBA) contract manufacturer serving aerospace, medical, and other high‑reliability industries, Emerald relies on strong frontline leadership to maintain quality, safety, and operational excellence across both buildings on second shift.
These two Supervisor roles will provide critical leadership coverage as we continue expanding second‑shift operations. One Supervisor will primarily oversee Surface Mount Technology (SMT) operations, while the second Supervisor will oversee the remaining production areas, including Building 2, ensuring both facilities receive consistent guidance, support, and oversight.
At Emerald Technologies, each employee plays a meaningful role in building innovative products for world‑class customers. Join a supportive, high‑performing team where the work is meaningful and careers have no limits.
Responsibilities of the Operations Supervisor:
- Lead daily operations — Supervise second‑shift production activities, ensuring quality, throughput, and schedule adherence across assigned areas.
- Provide people leadership — Coach, mentor, and develop team members; conduct 1:1s, performance reviews, and corrective actions when needed.
- Ensure safety compliance — Maintain a safe work environment, respond to safety concerns, and support building closure and end‑of‑shift safety checks at 11 p.m.
- Manage staffing and timekeeping — Approve timecards, time‑off requests, and schedule adjustments in alignment with company policies.
- Monitor KPIs — Track productivity, quality, attendance, and other performance metrics; implement improvement plans as needed.
- Resolve escalations — Serve as the point of contact for operational issues, customer concerns, and cross‑department coordination.
- Drive continuous improvement — Identify workflow, process, and efficiency opportunities to support operational excellence.
Benefits of the Job:
- Competitive medical, dental, and vision benefits
- Health Savings Account/Flexible Spending Account
- 401K and company matching with no vesting period
- PTO for rest and relaxation
- Gym reimbursement (through Anthem)
- Employee Assistance Program
- A safe and inclusive work environment with team and management support
- Employee training and development
- Community service and philanthropic initiatives
- Employee appreciation and events
- Career advancement opportunities
- Employee Referral program
- Employee discounts
Qualifications of the Operations Supervisor:
- 2 years of supervisory experience in manufacturing, preferably PCBA or electronics.
- Strong leadership and diplomacy — Ability to motivate teams, manage conflict, and handle sensitive personnel matters with professionalism.
- Safety‑focused mindset — Experience enforcing safety protocols and supporting facility safety practices.
- KPI‑driven decision‑making — Ability to interpret performance data and take action to improve results.
- Excellent communication skills — Clear, consistent communication across teams, shifts, and departments.
- Proficiency with operational systems — including experience using ADP or other HRIS platforms for timekeeping, employee management, and reporting (preferred).
- Ability to lead in a fast‑paced environment while maintaining a positive, inclusive team culture.
Emerald Technologies is an electronics manufacturing services (EMS) provider for original equipment manufacturer (OEM) customers, focusing on high-reliability electronic assemblies. With design and manufacturing facilities in California, Michigan, New Hampshire, Oregon as well as in China and Malaysia. Emerald Technologies specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Life Sciences, Renewable Energy, Industrial Controls, Power & Infrastructure, Semiconductor and Telecommunications sectors. However, our rapid turnaround times, responsive customer service, and collaborative problem-solving approach distinguishes us from the competition.
At Emerald Technologies, we are committed to fully understanding and meeting the needs of our customers through quality excellence, advanced engineering, and a solid commitment to customer relationships.
Emerald Technologies, is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Work Schedule
This position is assigned to Second Shift, with standard hours of 2:30 p.m. to 11:00 p.m., Monday through Friday. As part of second‑shift leadership, flexibility is expected to ensure adequate operational and safety coverage, including end‑of‑shift building closure and support for any safety‑related needs that arise.
Work Hours
This is a full‑time, salaried role, typically 40 hours per week. Depending on customer demand and production requirements, Saturday overtime may be required. Additional hours may also be necessary to support operational needs or shift‑related responsibilities.