What are the responsibilities and job description for the Laboratory Operations Technical Trainer position at Emerald Cloud Lab?
Position Overview
As a member of the Laboratory Operations (Lab Ops) Training team, Technical Trainers are responsible for ensuring the Lab Ops department has a skilled and knowledgeable workforce capable of meeting individual performance metrics and overall business objectives. While you will partner with many others in accomplishing this goal, as a member of the training team you are expected to take full ownership in ensuring this objective is accomplished. At Emerald we believe that learning never stops! Whether dealing with a new hire in an entry level position or an experienced vet, as a member of the training team you will be responsible for assisting individuals on their skill development journey.
Major Responsibilities
www.emeraldcloudlab.com
The Emerald Cloud Laboratory (ECL) enables life scientists to move out of the lab, and to conduct research entirely from a computer. Stepping away from manual completion of experiments at the bench, scientists on the ECL leverage the remote, automated execution of all standard biology and chemistry experiments in Emerald’s industrial lab facilities, working within a software platform for all stages of research workflows, from experimental design to data analysis.
As a member of the Laboratory Operations (Lab Ops) Training team, Technical Trainers are responsible for ensuring the Lab Ops department has a skilled and knowledgeable workforce capable of meeting individual performance metrics and overall business objectives. While you will partner with many others in accomplishing this goal, as a member of the training team you are expected to take full ownership in ensuring this objective is accomplished. At Emerald we believe that learning never stops! Whether dealing with a new hire in an entry level position or an experienced vet, as a member of the training team you will be responsible for assisting individuals on their skill development journey.
Major Responsibilities
- Utilizes industry relevant best practices to design a training program aligned with the goals and objectives set by site leadership
- Implements a training curriculum tailored to all learning styles. Plans and executes practical technical training sessions and assessments to ensure that employees demonstrate competencies required to work safely, efficiently, and within compliance requirements set by regulations
- Tracks progress of team members through training and beyond to ensure competency maintenance and skill progression
- Takes ownership of the training road map for both new hires and current team members. Designs and delivers on-going training for team members in accordance to development path
- Takes ownership of the continuous feedback loop. Determines overall effectiveness of training by tracking performance, listening to feedback and making improvements as necessary
- A minimum of 3 years of proven experience delivering technical training in a manufacturing or regulated environment such as GMP, Pharmaceutical, Food production, aeronautical, automotive etc
- Excellent coaching and communication skills including giving effective performance feedback
- Significant knowledge of how to carry out training needs analysis and assess competency
- Experience in designing instructional technical training to appeal to a range of learning styles
- Advanced computer skills and practical knowledge of MS Office Suite, Asana, and other related systems
- Strong verbal, written, and presentation skills
- Excellent organizational skills
www.emeraldcloudlab.com
The Emerald Cloud Laboratory (ECL) enables life scientists to move out of the lab, and to conduct research entirely from a computer. Stepping away from manual completion of experiments at the bench, scientists on the ECL leverage the remote, automated execution of all standard biology and chemistry experiments in Emerald’s industrial lab facilities, working within a software platform for all stages of research workflows, from experimental design to data analysis.