Physical Therapy Office Front Desk

SERIOUS APPLICANTS ONLY!

Description: Emerald Bay Physical Therapy office is seeking an energetic, friendly, and reliable person to perform the duties of Front Desk Administration and Receptionist.

Hours: Full Time Monday-Friday 8 am-6:00 pm (depending on patient case load)

Position Summary: The position requires but is not limited to the following:

· Answering phones

· Scheduling patient appointments

· Greeting patients

· Collecting patient information

· Verification and authorization of insurance benefits

· Entering patient data

· Collections of payments

Responsibilities:

· Regulate fluctuating schedule to accommodate patients and office flow

· Acquire insurance benefits information directly from insurance companies

· Precise data entry into Electronic Medical Records system

· Monitor dates of service and authorizations within insured window

· Maintain organized medical records and documentation processing

· Establish new patients by verifying insurance and doctor referral information

· Prioritize patient cases based on medical necessity and authorization timeline

· Keep records of patient copays, utilities, vendor statements, and supplies sales

· Communicate regularly with billing management regarding payments & insurance

Requirements:

· Strong organizational, multi-tasking, and time management skills

· Motivation to serve as patient advocate in relation to insurance and workers compensation

· Understanding of health insurance plans and terminology

· Ability to abide by HIPAA policies

· Courteous and clear customer service

· Demonstration of verbal and written communication skills

· Proficiency with Microsoft Office Suite, typing and computer skills

· Excellent customer service and communication skills

· Problem solver, independent thinker

· Detail oriented, ability to multitask

· Takes initiative

· Maintain patient, employee, and company privacy

Special Consideration to:

· Previous administrative or receptionist role preferred

· College graduates

· EMR or medical software knowledge

Pay: Starting at $20.00 per hour while training for up to 4 weeks. Pay increase to $22.00 after training period. Potential for up to $25.00 based on performance.

Benefits: Unlimited accrued paid time off to begin upon employment.

Please submit your resume to the listed email with "Front Desk Position" in the subject line.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Paid time off

Application Question(s):

• How many years of Medical Receptionist / Office Manager experience do you have?
• Do you have any experience with EMR or medial software knowledge?
• Do you understand health insurance plans and terminology?

Education:

• High school or equivalent (Preferred)

Work Location: In person

Salary : $20 - $25