What are the responsibilities and job description for the Customer Engagement Representative position at ELV MANAGEMENT INC?
Customer Engagement RepresentativeWe’re looking for an energetic and personable Customer Engagement Representative to connect with customers, provide helpful information, and support a positive sales experience from start to finish. This role is perfect for someone who enjoys direct customer interaction, communicates clearly, and thrives in a fast-paced, people-centered environment.ResponsibilitiesEngage with customers in person to understand their needs and provide tailored supportCommunicate product and service options clearly and professionallyAssist with onboarding, follow-ups, and general customer inquiriesMaintain accurate records of customer interactions and outcomesWork collaboratively with the team to improve customer experience and engagementRepresent the company with professionalism, reliability, and a service-first attitudeRequirementsStrong communication and interpersonal skillsFriendly, adaptable, and comfortable speaking with customersAbility to learn quickly and deliver clear, accurate informationDetail-oriented with good organizational skillsPrior experience in customer service, sales, or client support is a plusReliable transportation for occasional in-person outreachWhat We Offer, Pay scale, and Benefits:Pay range of $600-$1000 weekly.Bonus: Performance bonus based on company profitability and individual contributions.Benefits: PTO.Commission: Performance-based commission for meeting or exceeding sales targets.Hands-on training and continuous skill developmentOpportunities for growth into leadership and other customer-facing rolesSupportive team environment that values your successCompetitive pay with performance-based incentivesThis position does not offer traditional benefits such as health insurance, dental insurance, vision insurance, paid time off, or retirement plans at this time.Company DescriptionELV Management was founded on one simple principle: success is built through strong representation. We’re a Chicago-based outsourced sales firm helping national brands connect with customers in retail environments. By combining personal interaction with proven strategies, we’ve become a trusted partner for companies looking to elevate their customer experience and scale their acquisitions. Our team members are driven, goal-oriented, and focused on advancement — both professionally and personally.
Salary : $2,600 - $4,330