What are the responsibilities and job description for the Care Coordinator position at Elizabeth Layton Center, Inc.?
Elizabeth Layton Center is seeking a Care Coordinator to join our Quality Improvement team. This position is based in Paola with some travel between Miami and Franklin and counties required. If you are looking for a vibrant and supportive work environment, this might be the perfect opportunity for you!
Who we are:
Elizabeth Layton Center (ELC) is honored to be designated a Certified Community Behavioral Health Clinic (CCBHC), with locations in Ottawa and Paola, KS. CCBHCs offer a model of care focused on accessible and integrated behavioral health services. Our vision is to be recognized as the provider of choice for coordinated physical and behavioral health services in the communities we serve. ELC specializes in working with underserved populations to meet the growing needs unique to their situation and life experiences.
What we offer:
- Competitive Pay
- Comprehensive Benefits Program
- Generous PTO
- Retirement Plan
- Participation in the Public Service Loan Forgiveness Program (PSLF)
- Wellness Program
- A Compassionate, Supportive Team Culture
- Opportunities for Professional Development
SUMMARY
The Care Coordinator serves as the primary point of contact for care coordination needs of individuals seeking services at ELC. The position will assist individuals in navigating access to whole-person care (e.g. behavioral and physical), facilitates screening and assessment tools, provides referral and coordination for internal and external health needs, and helps to engage individuals in recommended care. The Care Coordinator works directly with individuals experiencing behavioral health challenges, as well as with individuals’ supports, internal ELC team members and external community agency partners. This position reports directly to the Quality Assurance Director.
MAJOR JOB RESPONSIBILITIES:
- Welcomes individuals to ELC through exceptional customer service, to help, provide information about ELC, the services we offer and community services responsive to their needs
- Assists individuals in smooth transitions to different types/levels of care
- Assists individuals in completion of required documentation
- Assists in completion of client health measures (e.g. blood pressure, height, weight)
- Responsible for data entry and monitoring through excel spreadsheets and Electronic Health Record
- Monitors assigned CCBHC (Certified Community Behavioral Health Center) outcomes and coordinates with internal and external providers to increase frequency of desired outcomes
- Coordinates care among providers and provides necessary follow-up
- Documents activities in individuals’ electronic health records
- Maintains confidentiality of all employee and client information
- Completes other duties as directed
- Complies with all ELC policies and procedures
EDUCATION and/or EXPERIENCE:
- Graduation from High School or the equivalent, some college preferred
- Minimum 3 years’ clerical or general office experience/training required, medical office experience a plus
- Must possess a compassionate attitude and present a professional demeanor
- Familiarity with and/or lived experience with behavioral health challenges is preferred
- Must be able to successfully complete all required background checks
KNOWLEDGE, ABILITIES, AND SKILLS:
- Ability to communicate effectively orally, digitally, and in writing
- Ability to perform tasks accurately, effectively, and in a timely manner
- Ability to perform basic mathematics calculations accurately
- Ability to understand and follow oral and written instructions
- Ability to successfully complete required trainings
- Ability to establish and maintain effective working relationships with service recipients, other employees, officials, and the public
- Has a demeanor that is pleasant, friendly and helpful to staff and visitors
- Willingness and ability to support a diverse population of clients
- Ability to safely perform essential job functions with or without reasonable accommodations
- Possesses and supports ELC values of integrity, respect, quality, professionalism, and innovation
Join us in our commitment to equality and diversity as an Equal Opportunity Employer (EOE). We consider all applications irrespective of race, marital status, sex, age, skin color, religion, nationality, veteran status, disability of any other characteristic protected by law. Take the next step in your career journey with us – apply today and become part of a team where your contributions truly matter!