What are the responsibilities and job description for the Flight Coordinator position at Elite Flight Experience?
Elite Flight Experience is a premier flight school seeking a highly reliable and self-directed Flight Coordinator to manage the daily operations of our growing organization. This position is ideal for someone who thrives working independently, takes ownership of responsibilities, and can confidently manage day-to-day operations with minimal oversight. We are seeking a candidate who can confidently manage phones and scheduling. Exceptional customer service and strong communication skills are essential for this role. Reporting directly to the Owner, the Flight Coordinator plays a critical role in maintaining efficient scheduling, regulatory compliance, and delivering an exceptional customer experience.
Key Responsibilities:
- Serve as the primary on-site point of contact, independently managing front office operations
- Handle all incoming phone calls, emails, and client inquiries in a professional and timely manner
- Schedule and coordinate flight training and aircraft rentals
- Check clients in and out for lessons and rentals
- Manage invoicing, billing, and payment processing
- Accurately record and maintain client documentation
- Accurately record, maintain, and report company data
- Execute marketing initiatives, including text message campaigns, social media management, and website updates
- Coordinate 5-8 company events per year with minimal supervision
- Maintain office organization, cleanliness, and overall professionalism
- Maintain and update aircraft and plane database records
Additional Responsibilities:
Experience with QuickBooks is preferred but not required. Additional skills such as Excel-based reporting, bookkeeping, tax preparation support, and payroll processing are a plus. Candidates who possess these advanced administrative and financial skills may be eligible for a higher starting pay rate.
Ideal Candidate:
- Exceptionally self-motivated and comfortable working alone for extended periods
- Proven ability to manage responsibilities independently and make sound decisions without constant direction
- Professional, personable, and confident representing the company to clients
- Strong computer proficiency required; web design experience is a plus
- Organized, detail-oriented, and capable of prioritizing tasks
- Interest in aviation is beneficial but not required
Additional Details:
- Weekend availability is required (minimum of 1 weekend day)
- Employee discounts available for flight training and aircraft rentals
Join Elite Flight Experience and take ownership of a pivotal role in a high-end aviation environment where independence, accountability, and professionalism are essential.
Job Type: Full-time
Pay: $ $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Paid time off
Application Question(s):
- Availability to work weekends?
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Administrative: 1 year (Preferred)
Ability to Relocate:
- Wall Twp, NJ 07727: Relocate before starting work (Required)
Work Location: In person
Salary : $25