What are the responsibilities and job description for the IT Access Control Technician position at Eliassen Group?
About the Company
Our client is an innovative, fast-growing technology organization committed to building solutions that support critical missions and enable teams to work securely, efficiently, and collaboratively. With multiple U.S. locations and a global presence, the company fosters a culture centered on integrity, teamwork, and purposeful impact.
Job Description
The IT Access Control Technician will support both Information Technology and Facilities/Security functions to ensure employees have safe, seamless access to company facilities and the technology resources they need. This role is part of the Service Delivery team within Enterprise Operations and collaborates closely with Security, Facilities, and HR partners. The position may be based in several U.S. office locations, with occasional travel to other sites as needed.
What You'll Do:
- Manage physical access control and badge issuance processes for employees, contractors, and visitors.
- Support onboarding and offboarding workflows to ensure proper access is granted and removed.
- Maintain accurate records of access permissions and perform routine audits for compliance and consistency.
- Troubleshoot and resolve access-related issues and support general IT service needs as part of the Service Delivery team.
- Assist with device preparation, inventory tracking, and setup for new team members.
- Contribute to facility and infrastructure projects, including new location integrations and upgrades to security-related systems.
- Document procedures, workflows, and support guidelines to ensure continuity and clarity across teams.
Required Qualifications:
- Candidates must possess strong people skills with the ability to create a welcoming and supportive experience.
- Experience in IT support, facilities operations, security administration, or similar roles.
- Strong attention to detail and commitment to following security and confidentiality protocols.
- Excellent interpersonal and communication skills, with a focus on customer service and cross-team collaboration.
- Ability to learn quickly, adapt to evolving processes, and work in a fast-paced environment.
Preferred Qualifications:
- Experience working in environments where IT and physical security intersect.
- Familiarity with access management workflows, onboarding/offboarding processes, or ticketing systems.
- Interest in compliance, operational excellence, and continuous improvement.
- Relevant coursework, certifications, or hands-on experience (not required, but a plus).
“Skills, experience, and other compensable factors will be taken into account when determining pay rate. The pay range provided in this posting is a reflection of a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.”
“W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick me if required by law in the worked-in state/locality.”
