What are the responsibilities and job description for the Client Advisor position at Eleventy USA, LLC.?
Company Description
Eleventy USA, LLC is a luxury sportswear brand crafted in Italy, known for its impeccable design and premium quality. With a focus on modern elegance and timeless style, Eleventy redefines contemporary fashion for discerning clients. The brand's commitment to excellence and sustainability ensures an exceptional experience for all who engage with it. Learn more about Eleventy by visiting their Instagram page at Instagram: @eleventy_milano.
Role Description
This is a full-time, on-site Client Advisor role located in Bal Harbour Shops. The Client Advisor will provide an exceptional client experience in alignment with Eleventy USA's commitment to excellence. Responsibilities include building and maintaining strong relationships with clients, ensuring customer satisfaction, delivering unparalleled customer service, and assisting with client-focused needs. The Client Advisor acts as a trusted consultant, advising clients on the brand's offerings and ensuring a luxurious shopping experience.
Qualifications
- Strong Client Relations and Customer Satisfaction skills, with a focus on cultivating meaningful relationships and ensuring an exceptional client experience
- Excellent Communication and Customer Service skills to effectively interact with clients and provide personalized solutions
- Exceptional interpersonal skills and a professional demeanor
- Proven ability to work in a luxury retail or high-end customer-facing role
- Ability to work independently while collaborating effectively with a team
- Experience in the fashion, retail, or lifestyle industries is a plus