What are the responsibilities and job description for the Client Advisor position at LVMH Fashion Group North America?
LVMH FASHION GROUP is currently seeking a CLIENT ADVISORS to join it’s Maisons!!
YOUR IMPACT:
- Meet individual and store sales targets and consignment goals
- Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
- Adhere to all company policies
- Capture all relevant customer information for entry in database
- Promote store events through email, phone, and personalized notes
- Maintain and expand a client book
- Consistently follow up with any shipping, alteration, or other issues related to clients
- Assist in general housekeeping and the maintenance of the store image
- Support shipping and receiving and inventory control as requested
KEYS FOR SUCCESS
Experience:
- Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
- Computer literate; learn and use various software packages
Competencies:
- Candidates with client books strongly preferred
- Desire to work in a retail setting, with a focus on sales
- Passion for luxury product with an appreciation for design
- Tech Savvy - ability to learn and utilize various software programs
- Service orientation and customer focused
- Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays
Languages: Foreign Languages a plus
Workplace: Miami Design District, Bal Harbour or Aventura
OTHER INFORMATION
Potential starting date: As soon as possible