What are the responsibilities and job description for the Electronic Circuit Board Lead Technician/Repair Shop Manager position at Elevator Services Group?
Electronic Circuit Board Lead Technician/Repair Shop Manager
Position Summary
We are seeking an Electronic Circuit Board Lead Technician /Repair Shop Manager to take ownership of our board-level repair and testing operations while also serving as a technical resource for our customers. This is a hands-on, highly technical role that is central to our continued growth in both manufacturing and repair services.
Key Responsibilities
- Perform advanced diagnostics and repair of printed circuit boards (PCBs) down to the component level, including the ability to work with undocumented boards.
- Lead and mentor technicians in troubleshooting, soldering, and repair best practices.
- Develop and refine repair processes, testing methods, and documentation to ensure quality and repeatability.
- Support engineering with failure analysis and feedback.
- Provide product support to customers (phone/email) for troubleshooting and technical guidance.
- Manage repair workflow, RMAs, and testing logs to maintain efficiency and accuracy.
- Partner with operations and production teams on quality control and continuous improvement initiatives
Qualifications
- Proven experience with board-level electronic repair (soldering, desoldering, reflow, surface-mount, and through-hole components).
- Demonstrated ability to diagnose undocumented boards and identify faulty components with limited information.
- Strong understanding of electronics theory, schematics, and test equipment (oscilloscope, multimeter, logic analyzer).
- Prior leadership or mentorship experience is a plus.
- Excellent communication skills and a customer-first mindset.
- Bonus: Experience in the elevator industry or industrial electronics.
Compensation
- Salaried position with a very compeitive salary based on exeprience and qualificaitons.
- Standard work schedule: Monday Friday, 40 hours per week.
- Eligibility for performance-based salary increases.
- After one year of employment, eligibility for a structured bonus program tied to repair department revenue growth.
Paid Holidays & Vacation
- 7 paid holidays: New Year's Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and the following Friday, and Christmas Day.
- Up to 4 weeks of vacation annually during years 1 5, with 1 week required during our annual Christmas holiday facility closure.
- The company requests no more than 2 consecutive weeks of vacation without at least 60 days' notice.
- Vacation time does not roll over; however, unused vacation may be considered for additional paid sick leave based on tenure.
Benefits
- 401(k) with employer matching up to the maximum allowed by law.
- Healthcare plans available with employee participation; options will be presented by our office manager.
Relocation Assistance
The company will arrange to cover one month's rent at a fully furnished residence, allowing you time to settle into the area without feeling rushed into a long-term housing decision. Assistance with moving household goods will also be offered.
The company will arrange to cover one month's rent at a fully furnished residence, allowing you time to settle into the area without feeling rushed into a long-term housing decision. Assistance with moving household goods will also be offered.
