Employment Investigation Analyst

Elevate is recruiting Temporary Employment Investigation Analyst to join our Legal Managed Services team supporting Employment Investigations.

These roles are on-site in Nashville, TN and are a 2-month Temporary position with the possibility of going permanent.

The Employment Investigation Analyst is an entry-level to early-career investigations professional responsible for supporting workplace investigations and related case management activities. This role focuses on delivering consistent, high-quality support for lower-complexity matters and assisting with the factual, documentation, and workflow components of medium-complexity investigations. The Junior Investigator works within a structured operating model, utilizing standardized playbooks, templates, and quality controls to ensure accuracy, timeliness, and compliance with customer requirements. The role is well-suited for individuals with backgrounds in legal operations, paralegal services, employee relations support, compliance operations, or employment litigation support.

Specifically, the Employment Investigation Analyst will:

• Support matter intake, initial scoping, and development of investigation plans using approved templates and escalation criteria.
• Review documents, evidence, and case materials; organize information into chronologies, evidence logs, and issue summaries.
• Compare facts against applicable policies, procedures, and investigation playbooks under the direction of more senior investigators.
• Prepare factual summaries, closure notes, evidence indexes, and draft case documentation.
• Maintain accurate case records, status updates, and documentation within customer-approved case management systems.
• Escalate potential risks, missing information, conflicting evidence, or unusual fact patterns to mid-level or senior investigators.
• Support quality assurance initiatives by following established workflows, templates, checklists, and feedback mechanisms.
• Assist with preparation of investigation files and related reporting requirements.
• Meet productivity, quality, and service level expectations within a high-volume operating environment.
• Protect confidential and sensitive information in accordance with company and customer requirements.

Experience

• 1–3 years of experience in legal operations, paralegal services, employee relations support, compliance operations, investigations support, or employment litigation support.
• Experience working in a structured, process-driven environment with defined workflows and quality standards.
• Experience handling confidential or sensitive information with discretion and professionalism.

Skills for Success

• Strong written communication and documentation skills, with the ability to summarize facts clearly and objectively.
• Excellent attention to detail and organizational skills.
• Ability to review, analyze, and organize documents and evidence efficiently.
• Ability to follow established procedures, templates, and investigative protocols.
• Strong time management skills and ability to manage multiple tasks simultaneously.
• Sound judgment regarding when to escalate issues or seek guidance.
• Ability to work effectively in a high-volume, team-oriented environment.

Technical Skills

• Proficiency with Microsoft Office applications and case management or workflow tools.

Qualifications

• Bachelor's degree preferred.
• Degrees in Legal Studies, Criminal Justice, Human Resources, Business Administration, Political Science, Psychology, or related disciplines are preferred.
• Relevant professional certifications, paralegal certification, HR certifications, or investigation-related training are considered a plus.
• Equivalent combinations of education and relevant professional experience will be considered.

Compensation

• The pay rate for this on-site temporary role is $29-34/hour based on job-related skills and experience.

Company Information

Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.

Our most recent achievements and distinctions include:

• Certified as one of the UK’s Best Workplaces® for Development 2025 by Great Place to Work®
• Certified as a Great Place to Work® 2025 in the US, UK, India, and Philippines
• For the tenth consecutive year, in 2025, Chambers & Partners named Elevate as a Top global services provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing) and as an Alternative Legal Service Provider in Asia-Pacific
• Newsweek named Elevate one of ‘America’s Greatest Workplaces in Professional Services’ for 2025 and previously awarded it the highest rating in the ‘America’s Greatest Workplaces for Diversity’ and ‘America’s Greatest Workplaces for 2024’ lists
• For the fourth year in a row, Elevate’s integrated law firm is designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms
• Elevate named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024
• Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016
• Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact

Learn more at: https://elevate.law

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