Case Manager

Job Title: Admin1-CaseMgmt

Location: Baltimore, MD 21201

Duration: 180 days

Summary of Job:

The principal responsibilities of Case Manager are centered on providing participants with support and expertise to build complete and accurate case files to supplement or begin their successful application process for SSI/Disability. Case Managers on the MD DBAP project act as a liaison between disabled customers and the Social Security Administration, advocating on customers’ behalf in an effort to obtain approval for Social Security Disability Benefits. Daily functions include such activities as scheduling and conducting interviews to determine medical eligibility, coordinating receipt and delivery of medical and other pertinent records, and conducting follow up with customers, medical treating sources, MD Department of Social Services, and the Social Security Administration as needed to support the TCA, TDAP, and PAA (cash assistance) population of Maryland in obtaining much needed long‐term disability benefits that provide them with additional financial stability and support.

Key responsibilities and duties:

• Schedule and maintain a schedule of case screenings and follow‐up with various entities involved in the Social Security disability application process
• Complete face to face and phone interviews to obtain necessary information for Social Security Disability case screenings and applications
• Review the project and Social Security Disability process and documents with customers, setting expectations and encouraging ongoing communication
• Review all provided documentation and screening details and provide accurate assessment of the customer’s eligibility for Social Security Disability Benefits
• Obtain signatures on all necessary authorization and acknowledgement forms
• Obtains thorough list of all treating sources to obtain any medical documentation not yet provided
• Encourage customers participation in the active retrieval of all medical documentation from treating sources
• Coordinate with customer, medical treatment sources, and the Social Security Administration’s Disability Determination Services to obtain and provide all applicable medical documentation
• Enter all pertinent information into Project’s proprietary application including data entry and scanning/sorting of all case documents
• Review all medical records received from treating sources to ensure accuracy of patients’ information (Name, SSN, etc.) and utilizes documentation to supplement or construct case files.