What are the responsibilities and job description for the CASE MANAGER position at LifeBridge Health?
Summary
Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
About the Role:
- The Case Manager directly partners with clients within various Center for Hope programs, providing support and guidance in reaching client goals. The Case Manager receives referrals from Center for Hope partners, including government and community agencies. This position is responsible for conducting client and family needs assessments, linking to indicated services or programs and providing a warm hand-off, helping clients to complete service and program applications, conducting home and community visits, conducting workshops and support groups, liaising between client and community resources, accompanying clients to court dates and other hearings, and conducting various forms of community outreach and education.
KEY RESPONSIBILITIES:
- The Case Manager will provide case management services to clients and families participating in the Center for Hope program.
- Receive client and family referrals and conduct initial needs assessments.
- Partners with clients in case planning and goal setting, continuously evaluating and recording progress made towards goals.
- Provide linkages to appropriate services and programs with a warm handoff.
- Assist in vetting various community programs and agencies to ensure a trauma-informed and culturally appropriate environment and service delivery.
- Conduct other forms of case management, including: helping clients to complete various service and program applications, conducting home and community visits, engaging clients with empathy and compassion, etc.
REQUIREMENTS:
- Education: Bachelor's degree required in Social Work, Human Services, Family Studies, Family Science, Psychology or other similar fields of study.
- Experience: 1-3 years of experience
REQUIREMENTS:
- Basic professional knowledge; equivalent to a Bachelor's degree; working knowledge of theory and practice within a specialized field.
- Education Discipline: Social Work, Human Services, Family Studies, Family Science, Psychology, or other similar fields of study.
- Experience of 1-3 years required.
Additional Information
What We Offer:
Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.