What are the responsibilities and job description for the Heating Air Conditioning Service Technician position at Element Service Group?
Looking for an HVAC tech who's ready to step up, not just as a technician but as a leader and selling tech with an eye on making an impact. If you’ve got the right core values, work ethic, and drive, you won’t just be left with the same ol’ commission structure—we save the high commissions for the stars who rise up and show us their potential.
The Ideal Candidate:
- You’re someone who’s got the technical skills, but you’re also driven to take your career to the next level. You’re not just a tech; you’re a natural leader.
- You maintain top-notch customer service, always going above and beyond to ensure that clients have a fantastic experience.
- You’re the go-to person when the team needs guidance, support, or direction—everyone knows they can count on you.
- You're ready to take on the responsibility of being the frontline service contact for customers while also stepping up your game in sales and leadership.
Responsibilities:
- Lead and inspire a trained tech team to deliver high-quality service—on time, every time.
- Act as the bridge between sales, management, and the team to ensure everyone is aligned with delivering the best customer experience.
- Be the person who provides feedback and status updates, and drive next steps that will keep our customers smiling and our operations running smoothly.
Qualifications:
- Associate’s degree or equivalent experience (let's not get too caught up in titles—if you’ve got the experience, we’re listening!).
- 3 years of experience—whether in technical support, management, or both.
- Excellent written and verbal communication skills—because you’ll need to relay important information to the team, sales, and management in a clear, actionable way.
- An energetic mindset that’s all about leading by example and helping others grow!
- If you’ve got the chops and you’re ready to step up, we’re here for it. Let’s make big things happen together.