Office Administrator / Human Resources Specialist

Position OverviewThe Office Administrator / Human Resources Specialist plays a critical role in supporting Element Service Group’s people, culture, and financial operations. This position owns key administrative functions including recruitment, onboarding/offboarding, payroll support, benefits administration, bookkeeping support, and employee relations. The ideal candidate is highly organized, detail-oriented, people-focused, and comfortable operating in a fast-paced service business environment.This role serves as a central support hub for leadership, employees, and external partners while helping ensure compliance, accuracy, and a positive employee experience.Key ResponsibilitiesHuman Resources & People Operations

• Manage the full employee lifecycle including recruitment, onboarding, offboarding, and personnel file maintenance
• Administer the company Applicant Tracking System (ATS), conduct initial applicant screenings, and coordinate interviews
• Support HRIS administration, employee records, and multi-state employee tax accounts as applicable
• Assist with payroll processing on a bi-weekly basis, ensuring accurate deductions, taxes, and benefit withholdings
• Administer employee benefits including enrollments, payroll deductions, fund remittance, and reconciliations
• Research and support compliance with applicable HR laws and regulations; assist leadership with policy updates and employee communications
• Support employee relations initiatives including surveys, feedback tracking, and culture-building activities
• Assist in creating, tracking, and administering employee bonus and incentive programs

Office Administration & Accounting Support

• Manage accounts receivable and payable, including invoicing, payment processing, and vendor bill review
• Reconcile company credit cards and assist with general bookkeeping functions
• Maintain organized financial records and support preparation of financial reports as needed
• Assist with escrow, trust, or designated account reconciliations where applicable
• Track and apply payments, ensuring accuracy and proper documentation
• Coordinate with external vendors, insurance providers, and partners as needed

Operational & Administrative Support

• Maintain organized digital and physical filing systems
• Create and manage spreadsheets, reports, and tracking tools to support operations
• Assist leadership with administrative projects, reporting, and internal process improvements
• Help organize staff events, meetings, and internal communications
• Act as a professional and approachable point of contact for employees and internal stakeholders

Qualifications

• 3 years of experience in office administration, HR, bookkeeping, or accounting support
• Working knowledge of payroll processes, benefits administration, and employee records management
• Experience with ATS, HRIS, and accounting or bookkeeping systems preferred
• Strong organizational skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Ability to handle confidential information with professionalism and discretion
• Comfortable working in a growing, evolving company environment

Preferred Experience

• Experience supporting multi-location or multi-state employees
• Familiarity with service-based or trades organizations (HVAC, plumbing, mechanical services a plus)
• Experience managing bonus or incentive programs
• Knowledge of basic accounting principles and reconciliations

What Success Looks Like

• Employees experience smooth onboarding, clear communication, and timely support
• Payroll, benefits, and records are accurate, compliant, and well organized
• Leadership is supported with reliable administrative and financial data
• Office operations run efficiently with minimal friction
• Company culture is reinforced through organized systems, events, and employee engagement efforts

Pay: $50,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $50,000 - $85,000