Quality Administrator

Overview

Element is seeking a detail-oriented and technically proficient Quality Administrator (Certification Typist) to support the preparation, review, and delivery of customer test certifications and reports. The Certification Typist plays a vital role in ensuring that customer documentation is accurate, timely, and meets both Element and client-specific requirements. This position involves working closely with internal teams and clients, entering and processing test requests, and navigating both internal systems and external customer portals.

Salary: $22/hr-$28/hr $1.00 shift differential

Shift: Tuesday- Friday 12:00PM- 8:30PM, Saturday 8:00AM-4:30PM

Responsibilities

• Compose, format, and review technical test reports and certifications based on complex test results and customer specifications.
• Conduct technical reviews of customer purchase orders (POs) to ensure requirements are accurately captured and fulfilled.
• Identify unique customer certification requirements and ensure compliance within the framework of a test certificate.
• Prioritize workload to ensure certificates are completed and delivered to clients within required turnaround times.
• Organize and maintain accurate filing systems for active and completed work orders, both physical and digital.
• Batch scan (hard copy file) completed work orders into Labman and verify successful digital capture and storage.
• Access, navigate, and operate within a variety of external customer portals to submit or retrieve documentation as required.
• Work collaboratively with the Technical Planner and Technician to resolve inconsistencies or respond to customer documentation inquiries.

Skills / Qualifications

Skills/Qualifications:

Is this job for me?

This is a fast-paced environment, and we need someone who is proactive, self-motivated and a team player. The person for this role will be a specialist in their field, respected by all who they work with, keen to learn and enthusiastic in the face of challenge. You will need:

• HS diploma or GED required 
• Working towards an Associates Degree preferred.
• 2 years administrative experience
• Demonstrated ability to interpret and apply complex technical instructions.
• Strong proficiency in Microsoft Office applications, particularly Word, Excel, Outlook, and PowerPoint.
• Excellent attention to detail, organization, and time management skills.
• Ability to multitask and maintain composure in a deadline-driven, fast-paced environment.
• Effective verbal and written communication skills.
• Professional demeanor with flexibility to represent the company effectively across various contexts including customer interactions.

Work Environment & Physical Requirements:

• Office-based environment with occasional interaction in lab or testing areas.
• Extended periods of sitting, typing, and computer use.
• Occasional lifting of files or office materials (up to 15 lbs).
• May require occasional early or extended hours based on workload and project timelines.

NOTE:  This position requires access to export-controlled commodities, technical data, technology, software, and services.  U.S. citizenship, U.S. legal permanent resident status, protected person status under 8 U.S.C. § 1324b(a)(3), or U.S. Government export authorization is required. Any offer of employment is contingent upon the employer obtaining the necessary export authorization, including, if required, an export license from the U.S. Department of Commerce’s Bureau of Industry and Security, the U.S. Department of State’s Directorate of Defense Trade Controls, or other applicable government agency.

#LI-DM1

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.