Global Key Account Manager

Job Summary

ELEGRP North America Inc. is seeking a strong Key Account Manager based in Atlanta,

GA, to oversee our key OEM/ODM partners. We are a leading innovator in portable

protective device solutions (GFCI, ALCI, LCDI) and electrical wiring devices. This role is

critical to driving growth and expanding ELEGRP North America’s presence in the

marketplace.

We are currently recruiting for a Key Account Manager who has experience managing

strategic partnerships, with a proven track record of executing key account plans and

aligning company product and technology roadmaps with customer needs. The ideal

candidate will have experience working in the electrical wiring device industry and a

skillset to build trust with key customers while managing expectations and ensuring

customer satisfaction. The Key Account Manager will report to the Sales Director and

will primarily focus on the timely and successful delivery of our solutions according to

customer objectives. If you are self-motivated and passionate about building long-term

relationships with a company’s most valuable customers; we want to hear from you!

Responsibilities

 Manage and develop long-term strategic relationships with top-tier B2B partners

in manufacturing industries, focusing on customers using portable protective

devices, wiring devices, and OEM/ODM programs.

 Create and implement account-specific strategies to increase sales and market

share.

 Monitor and analyze account performance to identify areas for improvement and

provide regular reporting to leadership.

 Create forecasts and revenue targets and execute sales plans that align with company

goals.

 Effectively collect and manage accurate key account demand planning with their

merchants, engineering, procurement, and quality teams.

 Collaborate with internal teams (marketing, operations, finance) to ensure

seamless execution of programs and deliver exceptional customer experiences.

 Track active issues and ensure timely resolution.

 Position the company as a strategic partner—not just a supplier—with ELEGRP’s

existing protective device offerings and capabilities of conducting internal R&D to

convert customer design requirements, product customization, and new product

development into solutions.

 Negotiate contracts, pricing, and promotional agreements.

 Input and maintain customer records, customer interactions, and sales data in

CRM software system.

 Represent ELEGRP North America at trade shows, events, and key meetings.

 Participate in email marketing campaigns to promote products and services.

 Become an expert on company product offerings with a solid understanding of

technical product features.

Qualifications

 Bachelor’s degree in Business, Marketing, or related field (preferred).

 5 years in key account management, enterprise sales, or customer success.

 Proven ability to manage multiple account projects at the same time.

 Excellent listening, negotiation and presentation skills to close complex B2B deals

 Ability to generate accurate reports, analyze data, and develop actionable insights.

 Ability to problem-solve issues logically and methodically.

 Understands margins and pricing in relation to how a discount may impact gross

margin and lifetime value.

 Proficiency in Oracle NetSuite or similar CRM software is highly desirable.

 Proficient use of Microsoft Office applications.

 Excellent interpersonal skills to liaise with sales team members, customers, and

other stakeholders for building strong relationships and customer satisfaction and

articulating value propositions clearly.

 Highly organized and strict attention to detail.

 A team player with a high level of dedication.

Requirements

 Driver's License

 Hybrid working environment.

 Travel to customer locations, trade shows, and events (up to 50%).

 Sitting for extended periods of time while working at a computer

 No heavy lifting is expected. Exertion of up to 20 lbs of force occasionally may be

required.

Compensation

Salaries are based upon candidate’s skills, experience, and qualifications, as well as

market and business considerations.

NOTE: This job description is not intended to be an exhaustive list of all duties,

responsibilities or qualifications associated with the job or required of the employee. This

may be subject to change, and other duties may be assigned.

ELEGRP is an equal opportunity employer and committed to providing employees with a

work environment free of discrimination and harassment.