What are the responsibilities and job description for the Mainframe Operator in Pontiac, MI position at Elegant Enterprise Wide Solutions?
About this Position:
Job Title: Mainframe Operator
Job Description:
- Functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology.
- Quickly create, escalate, triage and track customer technology related incidents.
- Excellent communication skills necessary to collaborate with IT staff, customers and direct clients.
- Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets and services.
- Monitors mainframe control consoles, periodically checking system performance.
- May assist with the review/validation of mainframe job control language.
Experience Level: Minimum 5 yrs
Environment: Technical Environment(s); Must have an in-depth knowledge and at least 5 years of experience with Microsoft Teams. What's Up Gold, Pingdom, PRTG, IBM Mainframe
Environment: Technical Environment(s); Must have an in-depth knowledge and at least 5 years of experience with Microsoft Teams. What's Up Gold, Pingdom, PRTG, IBM Mainframe