Retail Hardware Store Manager

Our mission: “To be our community’s most helpful and trusted retail team by consistently pleasing each customer.”

We seek a Store Manager for Elder's Ace Hardware in Chattanooga, TN. At Elder's, our mission of helpfulness (i.e., customer service) and our company values is what sets us apart from the typical retailer.

Our Store Managers recognize that helpfulness drives sales, a clear indication customers are pleased with the Elder’s experience. With proper management oversight, sales lead to profits that fund a healthy reinvestment in our business and in our people.

The Store Manager owns:
Customer experience -- Helpfulness. Customers feel welcome and helped. Store is clean, well-stocked, merchandise is properly priced, fronted, and eye-catching. Associates are scheduled to meet customer traffic/sales trends and within labor budget.

Associate experience - Associates have a positive and productive working environment. The Manager ensures all complete their training plans and invests time and attention in their development for future career opportunities. Workplace safety practices are regularly monitored.

Store operations -- Proper ordering of goods and inventory levels are adequate and appropriate. Proactive ordering to obtain best pricing and anticipate customers' needs and any supply shortages. Follow proper inventory procedures and manage shrink effectively. Marketing and promotional program is well-executed. The store's building, fixtures, and equipment are well-maintained. Manage accounting and human resources' functions and ensure compliance with all company policies and procedures.

Qualifications:

• Undergraduate degree in business administration or related field. Relevant work experience can substitute for education.
• 3 years’ managerial experience in retail. Experience in hardware or home improvement a big plus.
• Make a professional impression using effective verbal and written communication. Exude confidence and comfort in interacting with all associates.
• Strategic thinking and planning skills. Effectively prioritize business needs and issues. Follow-up, follow-through, and project management skills required. Embrace change and be a change agent when necessary.
• Sound leadership skills and solid decision making.
• Proficiency in Microsoft Office.

Started in 1969, Elder’s Ace Hardware has 38 stores in Chattanooga, Knoxville, Nashville, North Georgia, Western North Carolina and South Carolina. Recognized for outstanding customer service, Elder’s offers its associates career advancement and training opportunities in addition to the benefits listed. Enthusiastic, outgoing, and customer-focused professionals should apply via Indeed. EOE

Work Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Application Question(s):

• What about this posting prompted you to apply? What are you looking for in your next position?

Ability to Relocate:

• Chattanooga, TN 37408: Relocate before starting work (Required)

Work Location: In person

Salary : $40,098 - $54,456