Retail Assistant Store Manager

Job Overview

Join our dynamic retail as an Assistant Store Manager, where your leadership and operational expertise will drive store success and create exceptional customer experiences. In this energetic role, you will support the store manager in overseeing daily operations, managing sales teams, and ensuring smooth store functions. Your proactive approach and management skills will inspire team members, optimize inventory control, and uphold our high standards of customer service. This position offers a chance to develop your managerial skills while contributing to a vibrant retail environment that values growth, teamwork, and excellence. You will uphold the Core Values as determined by the management team. Assistant Store Managers position is responsible for the complete day-to-day operation of the store in the absence of the Store Manager. Assistant Store Managers are responsible for maximizing store sales and profitability, along with minimizing expenses while ensuring that the store is optimally stocked and merchandised, and to Amaze Every Customer Every Time. An Assistant Store Manager contributes to the growth and development of the management team and store associates.

Responsibilities

Included but not limited to:

• Assist in supervising daily store operations, including opening and closing procedures, cash handling, and POS system management.
• Lead and motivate the sales team through effective training, coaching, and employee orientation to achieve sales targets and deliver outstanding customer service.
• Manage inventory levels by overseeing stock replenishment, merchandising, purchasing, and inventory control to maximize sales opportunities.
• Implement pricing strategies, manage sales promotions, and ensure proper product placement to enhance store profitability.
• Maintain excellent communication with staff and management to coordinate shift management, operational procedures, and customer service standards.
• Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately.
• Delegate workload among associates to meet merchandising and visual presentation standards.
• Participate in associate evaluations as per company standards in order to provide feedback for improvement, praise and recognition, and growth opportunities.
• Complete merchandising updates according to Ace Hardware of Lookout standards.
• Work with vendors to develop merchandising strategies for products and have them assist with their plan-o-gram and updates.
• Review staffing needs, strengths and opportunities with Store Manager prior to additions, promotions or terminations.
• Develop and implement an in store marketing strategy including promotions, events, and seasonal merchandising based on store needs.

Customer Service

• Promote Customer Service as The #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associate's performance and interactions on the sales floor.
• Regularly promote and teach "Amaze Every Customer Every Time" while leading by example and coaching.
• Use huddles, communication boards, and store meetings as the means to communicate the store's performance, and educate, engage and motivate the team.
• Drive customer satisfaction by ensuring that all customers are acknowledged, customer needs are met, and concerns are resolved quickly.

Qualifications

• Proven experience in retail management or assistant manager roles within retail or grocery industry with supervising experience.
• Strong knowledge of POS systems, inventory management software, and basic math skills for cash handling and sales calculations.
• Excellent leadership abilities with a focus on team management, training & development, and managerial communication skills.
• Bilingual or multilingual abilities are preferred to serve diverse customer bases effectively.
• Demonstrated skills in negotiation, purchasing, budgeting, merchandising, and operational management.
• Experience with retail math concepts such as pricing strategies, sales management, stock control, and retail store product knowledge.
• Exceptional organizational skills with the ability to multitask efficiently in a fast-paced enviroment.
• High degree of analytical skills, and the ability to delegate and be self-directed.
• Strong organizational, time management, and project management skills.
• Please be mindful of this retail environment, so a set schedule is goal, but could change to fit stores needs.

Join us as an Assistant Store Manager where your energy fuels success! We are committed to fostering a positive work environment that promotes growth through leadership development while delivering top-tier service that keeps customers coming back. This paid position offers an exciting opportunity to sharpen your managerial expertise within a vibrant retail setting dedicated to excellence at every turn. This position requires someone who holds themselves to high standards, trust worthy, and treats others as they want to be treated.

This position will have several screenings before a final decision is made.

Pay: $15.00 - $19.50 per hour

Expected hours: 40.0 – 42.0 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Education:

• Bachelor's (Preferred)

Experience:

• Retail management: 3 years (Preferred)
• Retail sales: 5 years (Preferred)

License/Certification:

• Drivers License (Required)

Work Location: In person

Salary : $15 - $20