What are the responsibilities and job description for the Assistant Manager position at Elder's ACE Hardware?
The Assistant Manager sets a leadership example for our associates by delivering best-in-class helpfulness to our customers and alongside the Store Manager sets the tone for our company culture and manages the store's daily operations.
Responsibilities include:
- Embrace and promote Elder's mission, vision, values, and standards throughout the store.
- Recruit, onboard, train and develop, monitor associate performance, and recommend associate changes. Coach associates to optimal performance. Assist with scheduling and payroll to labor standards.
- Order and maintain inventory to ensure adequate available products for our customers. Manage inventory shrink and take steps to keep shrinkage at a minimum.
- Lead associates in receiving and accurately displaying all merchandise for purchase soon after delivery. Perform shelf-conditioning throughout the shift to professionally front merchandise that keeps shelves and displays clean, neat, and attractive.
- Supervisor on duty at least 1-2 days per week. Perform store opening or closing duties.
- Perform housekeeping duties such as vacuuming, dusting/cleaning shelves, emptying trash, cleaning restrooms, etc. as needed.
- Minimum 2 years’ retail experience in a supervisory or managerial role. Work experience in a hardware or home improvement store a big plus.
- Regularly display Elder's 6 E's with our customers: Ethics, Enthusiasm, Engagement, Empathy, Etiquette, and Efficiency.
- Available to work some weekends and evenings.
- Physical requirements: standing or fast-paced walking throughout the shift, lifting up to 80lbs, bending, pushing/pulling, breaking down boxes, climbing ladder, etc. Drive forklift as needed.