What are the responsibilities and job description for the Loyalty Manager - Digital Marketing - Restaurants REMOTE position at EHS RECRUITING COMPANY?
CONFIDENTIAL SEARCHLoyalty Manager – CRM (Digital Marketing) - RESTAURANTSalary: $100,000–$120,000 10% BonusLocation: 100% Remote (U.S. Only) — No CaliforniaPreferred Time Zones: EST or CSTWe are conducting a confidential search for a Loyalty Manager – CRM to lead omnichannel customer journeys and lifecycle marketing for a national hospitality brand. Experience in the restaurant/hospitality industry is required.Role OverviewLead journey design across email, SMS/MMS, push, in-app, and loyalty channels.Own segmentation, offer strategy, and multi-step customer automations.Build testing roadmaps and drive ongoing optimization.Partner cross-functionally to integrate new MarTech tools and improve customer data flows.Manage agencies/vendors and support in-house execution.Validate data, troubleshoot issues, and report on performance.Required ExperienceBraze Certified or significant Braze experience (2–3 years).If no Braze experience, please do not submit.3 years working with CRM platforms (Punchh, Paytronix, Cheetah, Olo, Toast).Proven experience in lifecycle marketing, segmentation, offer management, and reporting.Strong understanding of CRM/loyalty trends, data validation, and MarTech integrations.Experience with personalization tools (Dynamic Yield) and vendor management.Restaurant or hospitality industry experience is a must.PreferredBackground in QSR or high-volume retail/hospitality.Exposure to AI/ML recommendation engines.Company DescriptionWith 32 years in the recruiting industry and offices nationwide, EHS RECRUITING COMPANY has placed thousands of candidates nationally and internationally. EHS recruiters are career specialists who give our candidates first access to the best opportunities and partner to elevate and expedite the hiring process. We look forward to partnering with you!
Salary : $100,000 - $120,000