Assistant Director of Admissions

Assistant Director of Admissions

Position Summary:   

The Assistant Director of Admissions is responsible for systematically and ethically advising students regarding enrollment into the institution, working within the standards and guidelines established by the institution, both individually and through the management of a team of three to five admissions representatives. Due to the highly-regulated nature of the industry, please be advised that all phone and interview interactions with potential students may be recorded and audited for compliance and quality assurance purposes.   

Essential Duties and Responsibilities: 

• Conducts telephone interviews to screen potential student applicants and set up school visits with each applicant. 

• Conducts personal interviews to qualify candidates, present features and benefits of the program offerings, and prepare the student to start in the next available class. 

• Upholds the highest standard of ethics and truthfulness in providing information to prospective students regarding educational programs, facilities, educational costs, financial aid, completion/graduation/placement, and earnings data. 

• Effectively addresses students’ concerns and assists them in their transition into school. 

• Accurately presents the responsibility of the student as to what it takes to successfully start school, be successful in school and graduate. 

• For those involved in high school outreach, communicate and network with educators and other high school personnel to schedule and present the school’s outreach program presentations. 

• Maintains full knowledge of the institution's catalog to be able to fully explain all course offerings and to select a program that best fits each student’s needs and goals and provides the student with all required student disclosure statements and information. 

• The representative will insure that all prospective students will be given the opportunity to meet with a Financial Aid Associate and given a tour of the school prior to signing an enrollment agreement or contract. Representatives will refer prospective students to a third party informational website that details the key questions to ask when choosing a school and the typical issues surrounding transferability of credit. 

• Assists students in completing relevant applications and assures all required documents are obtained so that the student meets the admissions requirements of the institution. 

• Completes the student application process by obtaining the application fee and the student application form. 

• Ensures that satisfactory enrollment agreements are completed with each enrolled student including proof of prior education, test scores, transferable courses and other enrollment variables that may prohibit student’s enrollment. 

• Fully understands the tuition financing options and sources. Fully understands and explains the student’s responsibilities and is able to convey basic program eligibility requirements. Refers students to the financial aid department so that financial aid can be considered and be available when needed.  Admissions representatives may not provide guidance to prospective students regarding financial aid. 

• Communicates with other departments to convey the needs of each individual student. 

• Solicits referrals and Personally Developed Referrals (PDRs) from all prospective students. 

• Participates as a team player. 

• Utilizes competent administrative skills by completing administrative tasks done on time. 

• Follows up on all student inquiries in a prompt manner so as to provide excellent customer service to meet the needs of each prospective student. 

• Will dedicate 10-15 hours per month to documented peer reviews through interviews and phone observations as directed by the Director of Admissions. 

• Will complete second interviews on enrolled students as directed by the Director of Admissions. 

• Will assist the Director of Admissions in hiring by interviewing all prospective admissions representative candidates. 

• Will supervise their team members and provide leadership in the absence of the Director of Admissions.\ 

• Other duties as assigned. 

• Regular and reliable attendance. 

Skills/Competencies/Qualifications: 

This position requires a degree equal to the level of degree offered at the campus of employment, or commensurate experience, and approval from the Corporate Vice President of Admissions. The Assistant Director of Adult/High School Admissions must be able to use a personal computer and other office equipment and be able to work in an environment that can be fast-paced and stressful at times. 

Classification:  Exempt 

Work Hours:  Forty per week but may vary daily, and some evening and weekend hours may be required. 

Travel: Periodic overnight travel assignments for training and development and/or for special assignments to any of the affiliated schools. 

Working Environment:  Interior/Office